ASSOCIATE PROJECT MANAGER

The Associate Project Manager supports the successful execution of projects
across the Security Solutions business. This role works under the guidance of
Senior Project Managers to partner with business leaders, project stakeholders,
and cross-functional teams to coordinate project activities, track timelines,
manage documentation, and ensure key deliverables are completed on schedule.

This is an excellent opportunity for someone looking to grow their career in
project management while gaining exposure to business operations, technology
implementations, process improvement initiatives, and customer-facing projects.

• Paid time-offs
• Certification cost reimbursement for computer networking and related fields
• Team collaborations
• HMO Benefits

• Assist with managing new customer onboarding projects through established
  processes.
• Maintain project schedules, action item logs, and status reports.
  Coordinate with internal teams to support successful project execution and
  delivery.
• Utilize project management tools to track project tasks, milestones, and
  deliverables and proactively follow up on outstanding tasks.
• Ensure assigned tasks are completed accurately and documented in
  appropriate systems.
• Help identify project risks, issues, and dependencies and escalate concerns as
  appropriate.
• Support customer satisfaction efforts through responsive, professional
  communication.
• Contribute to process improvement initiatives that increase efficiency and
  effectiveness.
• Assist with project closeout activities, lessons learned, and documentation
  handoff.
• Manage small-scale internal or other customer projects as assigned.

• Bachelor's degree in Business, Management, Information Systems, or a
  related field, or equivalent practical experience.
• 3–5 years of experience in project management or project coordination
  operations, administration, customer success, implementation support, or a
  related role.
• Experience working in a technology, software, SaaS, or operations-driven
  environment.
• Proven experience in a client-facing role, supporting global customers or
  cross-functional stakeholders.
• Strong proficiency in the Microsoft Office Suite, particularly Excel and Word
  (PowerPoint and Microsoft Teams experience is an advantage).
• Experience using any project management and collaboration tools such as
  Jira, Confluence, Smartsheet, or similar platforms.
• Excellent organizational, planning, and time management skills, with the
  ability to manage multiple projects and competing priorities in a fast-paced
  environment.
• Strong written and verbal communication skills, with the ability to coordinate effectively across internal teams and external stakeholders.

• Additional relevant knowledge or experience related to the above requirements will be considered an advantage.