Make your next big career move by applying as KMC Solutions’ next CLIENT LIAISON OFFICER

We are seeking a detail-oriented Credit Liaison Officer to support our Australian
operations by gathering financial information, reviewing credit and banking records,
negotiating payment arrangements, and maintaining strong relationships with creditors.
This is an excellent opportunity for professionals with Australian financial services,
collections, insolvency, or debt management experience who thrive in a fast-paced,
client-focused environment.

On top of your salary, here are the exciting benefits you can look forward to:

Enjoy working from a comfortable Metro Manila office (free ice cream Fridays!)
Join an international team that continuously work together to achieve success.
Work alongside passionate co-founders, who get a kick out of seeing their team succeed.
Enjoy a great work/life balance.
Excellent earning potential.
Ongoing training and support provided
Gain access to coaching and counselling with our EAP partner, Uprise.
Opportunity to salary sacrifice formal qualifications so you can always be learning.

The main responsibilities of a CLIENT LIAISON OFFICER include:

Prepare and issue Letter of Authority to Financial Institutions.
Outbound communication via email and phone call to Financial Institutions collecting
information of client’s debts.
Retrieve and review client’s credit file for client’s debts, repayment history and
insolvency related information.
Review client’s bank statement for client’s debts, repayment history and insolvency
related information.
Input client’s debt details to Salesforce.
Negotiate payment arrangement/hardship assistance with Financial Institutions.
8/11/26, 2:50 PM Liaison Officer Job in Makati City at KMC Solutions - Jobstreet
https://ph.jobstreet.com/job/93830110?ref=hirer-jobs-list 1/6
Assisting insolvency manager with pre-lobby and information gathering from Financial
Institutions.
Answering creditor inquiries via email and phone calls in relation to file updates,
dividend payments and bank account details update etc.

To apply, you must be an expert on the following requirements:

2+ years of experience in a Credit Liaison, Collections, Debt Management, Loan
Processing, Credit Assessment, or Financial Services role.
Previous Australian (AU) financial services, debt management, insolvency, collections,
or banking experience highly preferred.
Proven experience making high-volume outbound calls to creditors, banks, lenders,
and mutual clients to gather account information, negotiate arrangements, and provide
updates.
Strong negotiation skills with experience securing payment arrangements, hardship
assistance, settlement options, or account resolutions with financial institutions.
Excellent stakeholder management skills with the ability to build and maintain
professional relationships with creditors and clients.
Experience maintaining accurate records and updating CRM systems such as
Salesforce.
Highly organized with strong time management and follow-through skills.

It will also be favorable if you are knowledgeable in:

2+ years of experience in a Credit Liaison, Collections, Debt Management, Loan
Processing, Credit Assessment, or Financial Services role.
Previous Australian (AU) financial services, debt management, insolvency, collections,
or banking experience highly preferred.
Proven experience making high-volume outbound calls to creditors, banks, lenders,
and mutual clients to gather account information, negotiate arrangements, and provide
updates.
Strong negotiation skills with experience securing payment arrangements, hardship
assistance, settlement options, or account resolutions with financial institutions.
Excellent stakeholder management skills with the ability to build and maintain
professional relationships with creditors and clients.
Experience maintaining accurate records and updating CRM systems such as
Salesforce.
Highly organized with strong time management and follow-through skills.