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DIRECTOR - HR BUSINESS PARTNER & SERVICES

OnsiteHuman ResourcesPosted Sep 10

Make your next big career move by applying as KMC Solutions’ next DIRECTOR - HR BUSINESS PARTNER & SERVICES

We’re looking for a Director – HR Business Partner & Services to lead client-facing HR solutioning—from organization design to employee relations, compensation, and HR service excellence.

On top of your salary, here are the exciting benefits you can look forward to:

  • You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
  • Making sound decision-making and flexibility to ensure team dynamics and productivity.
  • Hybrid work setup
  • Competitive salary and benefits
  • HMO + free dependent
  • Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a DIRECTOR - HR BUSINESS PARTNER & SERVICES include:

Strategic HR Business Partnering

  • Serve as a strategic HR advisor to clients by translating business goals into scalable people solutions
  • Build trusted partnerships with senior stakeholders and provide guidance on workforce and organizational challenges
  • Deliver HR insights and recommendations that support operational and business objectives

Employee Relations & Governance

  • Lead employee relations governance and ensure compliant, defensible, and disciplined case management
  • Provide guidance on complex employee issues while maintaining strong governance standards
  • Partner with leaders to strengthen employee engagement and workplace culture

Organization Design & Workforce Planning

  • Design organization structures and workforce plans that support scalability and efficiency
  • Advise clients on role alignment, team structures, and resource planning
  • Support organizational transformation and change management initiatives

Compensation, Performance & HR Operations

  • Guide clients on compensation strategies, rewards programs, and performance frameworks
  • Oversee HR service delivery across the employee lifecycle with a focus on quality, speed, and employee experience
  • Ensure operational excellence across onboarding, employee support, and HR processes

Analytics, Reporting & Team Leadership

  • Translate workforce data and insights into actionable business recommendations
  • Develop reports and dashboards to support workforce planning and decision-making
  • Build, lead, and mentor a high-performing HRBP and HR Services team

To apply, you must be an expert on the following requirements:

Experience

  • Strong background in HR Business Partnering, client advisory, and HR operations
  • Proven experience in employee relations, organization design, and workforce planning
  • Experience supporting global or offshore operations is an advantage

Core Skills

  • Strategic stakeholder management and client partnership
  • Employee relations and governance expertise
  • Organizational design and workforce planning
  • Leadership, coaching, and team development
  • Analytical thinking and problem-solving

Tools / Systems

  • Proficiency in HRIS platforms, reporting tools, and workforce analytics
  • Strong working knowledge of Microsoft Office Suite and Google Workspace

Education / Certifications

  • Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field
  • Postgraduate studies or HR certifications are an advantage

It will also be favorable if you are knowledgeable in:

  • Background in business operations, analytics, or process excellence
  • Experience in consulting or client-facing HR environments
  • Ability to simplify complex people challenges into practical solutions
  • Strong commercial mindset and operational awareness

Human Resources

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