HR OFFICER

Own the accuracy, integrity, and analysis of attendance data across Timeless Group. The role ensures payroll receives clean, validated attendance inputs every cycle. It also turns attendance data into insights leadership can act on.

n/a

• Attendance Management
  • Monitor and maintain daily attendance records across all three divisions, including stores, warehouses, and corporate offices.
  • Reconcile data from biometric and HRMS systems; track and close missing punches, regularisations, and exceptions.
  • Validate leave, overtime, shift, and weekly-off data against approved policies and rosters.
  • Coordinate with store managers, branch heads, and division HR contacts to resolve discrepancies before payroll cut-off.
  • Deliver validated attendance inputs to payroll within defined timelines.
• Reporting
  • Prepare daily, weekly, and monthly attendance MIS at division and group level.
  • Track absenteeism, late coming, unauthorized absence, overtime, and leave utilisation.
  • Maintain audit-ready attendance records for statutory and internal audit requirements.
• Analysis
  • Identify absenteeism and overtime patterns by division, location, department, and role.
  • Flag anomalies such as buddy punching, repeated regularisations, and overtime outliers to HR leadership.
  • Support workforce planning with insights on manpower utilisation and staffing gaps.
• Controls and Process
  • Perform peer review of the counterpart analyst's attendance output before payroll submission.
  • Recommend process and system improvements to reduce manual intervention.
• Qualifications and Experience
  • Graduate in any discipline; an MBA/PGDM in HR is an advantage.
  • 1–2 years of experience in HR operations, attendance, or payroll inputs. Experience in retail or multi-location environments is preferred.
• Required Skills
  • Advanced Excel: Pivot Tables, VLOOKUP/XLOOKUP, conditional formulas, data cleaning. (Test this at interview; don't rely on the CV.)
  • Working knowledge of HRMS or attendance systems.
  • Understanding of leave, overtime, and shift policies, and basic labour law compliance related to working hours.
  • Strong attention to detail and comfort with high-volume, deadline-driven work.
  • Clear communication for follow-ups with store and branch teams.

Bachelor's degree in any discipline
1–2 years of experience in HR operations, timekeeping, attendance management, or payroll support
Experience using HRMS, attendance management systems, or biometric systems
Experience managing attendance records, leave administration, overtime validation, and shift schedules
Experience preparing and validating payroll inputs
Strong Excel skills for reporting and data reconciliation
Knowledge of timekeeping and attendance processes
Ability to analyze and resolve attendance discrepancies
Nice-to-Have Qualifications
Experience with Kronos, UKG, Workday, SAP SuccessFactors, Oracle HCM, or similar platforms
Experience in shared services, BPO, retail, healthcare, or large workforce environments
Exposure to workforce planning and attendance analytics
Experience supporting multiple sites or locations
HRIS reporting and dashboard creation experience
Process improvement or attendance audit exposure

Strong attention to detail and accuracy
Analytical and problem-solving skills
Organized and able to manage multiple priorities
Ability to work in a fast-paced, high-volume environment
Strong stakeholder management and coordination skills
Accountable

Bachelor's degree in Human Resources, Business Administration, Psychology, Management, Accounting, or a related field (Preferred)