LSC GUARD

Deep Sentinel is a breakthrough, next generation home security company that combines state-of-the-art
technology (camera, audio, mobile interface, etc.), artificial intelligence and real human guards watching
your cameras in real-time. No other home security company does this.
Deep Sentinel is the only proactive security company that actually stops crimes in 3 steps:
PREDICT: The smart cameras and AI hub identify potential crimes before they happen--as soon as a
suspect enters the perimeter of a property.
PREVENT: Human guards, assisted by Deep Sentinel’s proprietary AI-powered back end, intervene
using 2-way audio, sirens and tell the perpetrator to leave the property immediately.
PROTECT: Police know to respond quickly to dispatch requests from Deep Sentinel, because the guards
call in what’s called a “Verified Crime in Progress” so our unique approach guarantees a faster police
response than any traditional alarm system.
The company is backed by top investors including Jeff Bezos and top-tier Venture Capital firms including
Shasta Ventures (Nest, NextDoor), FoundersFund (Facebook), Basis Set and Lux Capital.

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The main function of the position of Technical Surveillance- Live CCTV Monitoring or LSC guard is to
provide property monitoring via cameras and, if necessary, intervene to warn off trespassers and potential
thieves, and contact police. LSC guards will review any events that trigger our AI security systems at
customer properties. If necessary, you will intervene on the threat via 2-way audio or siren, and/or contact
emergency services and the customer via phone. Our system is designed to predict, prevent, and protect
customer homes and businesses from crime by identifying threats and addressing them.

Successfully absorb specialized training, specifically designed around our own unique brand of
security.
 Using our technology, you will monitor live events over cameras, decide whether intervention is
necessary and intervene if needed. Interventions may require speaking to people through the
camera, calling emergency services, triggering a siren, or calling the property owner.
 Document the details of any intervention in our customer service application.
 Provide feedback on guard procedures and Deep Sentinel systems to assist in identifying critical
issues and improving our capability to serve our customers.

 Proficient in relevant computer applications: web browsing applications, email, instant messaging,
etc...
 Fluent in spoken and written American English; clear and unaccented speaking voice.
 Type 35 WPM minimum.
 Ability to communicate clearly under stressful situations. Calling 911 in an emergency requires
calmness and clarity of thought!
 Be comfortable using your voice! You will need to communicate to customers courteously, 911
clearly and concisely, and suspects firmly and confidently!
 Be able to work on various shifts and work overtime when required.

 We are looking for people who are curious by nature and willing to intervene and investigate
situations without hesitation. When in doubt, guards should be comfortable conversing with
subjects on the camera and firmly asking questions to determine if that person should be at that
location.
 Ability to speak authoritatively to subjects over the camera, directing them to stop what they are
doing and/or leave the property.
 Ability to stay focused during the shift. A few seconds of inattention can result in missing a crime
in progress.
 Previous experience with monitoring CCTV systems that included the ability to intervene via
speaker can be helpful but our guards must also be able to assess a constant stream of videos
from ever-changing locations.
 Candidate must possess at least a Vocational Diploma / Short Course Certificate,
Bachelor's/College Degree , any field.
 At least 1 year(s) of working experience in the related field is required for this position.
 Preferably 1-4 Yrs Experienced Employees specializing in Security/Armed Forces/Protective
Services or equivalent.