NETWORK TECHNICIAN I
Make your next big career move by applying as KMC Solutions’ next NETWORK TECHNICIAN I
PDI Technologies empowers convenience retail and petroleum wholesale businesses around the globe to enhance their efficiency and profitability through secure data and operations integration. As an entry-level network technician, you will serve as the first point of contact for our customers with network-related issues. Your key responsibility is to diagnose and identify any network problems, all while providing outstanding customer service.
On top of your salary, here are the exciting benefits you can look forward to:
- Flexible hours
- Extra time off
- Recognition for exemplary work
- Certification cost reinburstment for computer networking and related fields
- Team collaborations
- One-on-one meetings
The main responsibilities of a NETWORK TECHNICIAN I include:
- Provide network support to end-users through phone calls, support emails, and chat.
- Ensure accurate support tickets for network issues and resolutions.
- Manage assigned network projects.
- Contribute to team projects.
To apply, you must be an expert on the following requirements:
- Experience in configuring and troubleshooting network devices, including firewalls, routers, and wireless access points.
- Some knowledge of Linux and GUI-based networking platforms.
- Understanding of network protocols such as TCP/IP, DNS, DHCP, and troubleshooting techniques.
- Ability to communicate effectively, both orally and in writing, with customers, clients, and other employees of the organization.
- Strong problem-solving skills and analytical abilities.
It will also be favorable if you are knowledgeable in:
- Experience in a call center or customer service environment, particularly in technical support roles.
- Basic programming skills or scripting experience (e.g., Python, Bash) are preferred but not required.
- Relevant certifications such as CompTIA Network+ or CCNA are preferred but not required.
Network /System / Database Administration
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