Make your next big career move by applying as KMC Solutions’ next NOC NETWORK ENGINEER
The NOC Network Engineer 1 coordinates and facilitates onsite support to any network related concerns and issues. He/she is responsible for maintaining network availability and reliability.
On top of your salary, here are the exciting benefits you can look forward to:
- You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
- Making sound decision-making and flexibility to ensure team dynamics and productivity.
- Hybrid work setup
- Competitive salary and benefits
- HMO + free dependent
- Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
The main responsibilities of a NOC NETWORK ENGINEER include:
Duties and Responsibilities:
-
Acknowledge the calls and assigned service requests, incidents, or queries via Service Desk according to SLA
-
Monitor the system health and acknowledge alert in the centralized SolarWinds monitoring
-
Provide Level 1&2 Technical Support (Physical & Configuration Support)
-
Respond and own until resolution of hardware or software problems
-
Network L1 implementations and troubleshooting
-
Document Method of Procedures for Maintenance of Hardware and Software initiatives
-
Assist OSS to perform duties as assigned
-
Interface with Network Operations Center and Service Desk during Critical Events and Outages
-
Provide Escalation Support to immediate superior.
-
Perform hardware initial installation, racking and configuring of server and data center infrastructure
-
Schedule routine maintenance tasks on assigned networks, to ensure that downtime is eradicated
To apply, you must be an expert on the following requirements:
Minimum Competencies:
-
Set up and administrative Layer 2 devices
-
Provide hardware and software engineering support for IT client / server applications
-
Intervene in situations which require an immediate response such as external virus or malware threats
It will also be favorable if you are knowledgeable in:
Minimum Qualifications:
-
At least 1-2 years experienced working in NOC environment
-
Previous experience working with network L1 troubleshooting
-
Knowledge in handling Networking Protocols such as: VLAN, STP, Routing Protocols, IP Telephony and QoS
-
Must be an excellent communicator/facilitator; ability to interface with clients at all levels
-
Knowledge in handling network and access points such as Dell and Ruckus Products
IT - Network and Infrastructure
Applying takes about a minute
Know someone for this?
Refer them in a few clicks and track their progress from your referrals dashboard.