Make your next big career move by applying as KMC Solutions’ next PROVISIONING ANALYST
The Provisioning Analyst provides customer support as part of the Revenue Operations team, including the day-to-day management of customer order provisioning. Ideal candidates are analytical, process oriented, energetic, enjoy working in a high growth, data and operationally driven environment.
On top of your salary, here are the exciting benefits you can look forward to:
Ideal candidates are analytical, process oriented, energetic, enjoy working in a high growth, data and operationally driven environment.
The main responsibilities of a PROVISIONING ANALYST include:
- Day-to-day administration of license provisioning and de-provisioning, ensuring strict alignment with contract terms, end-user license agreements (EULAs), and security mandates.
- Ensure complete and timely processing of provisioning cases, with meticulous documentation of the license chain of custody for audit purposes.
- Provide rapid, first-line support for sales, authorized partners, and customer agencies on complex provisioning and authorization issues.
- Partner with Order Management and the Legal/Compliance teams to resolve customer contract issues.
- Run regular and targeted audit reports to ensure accuracy of provisioning records against sales orders and licensing agreements.
- Act as a compliance conscience, proactively identifying, resolving, and flagging provisioning exceptions that could jeopardize reporting, security posture, or usage compliance.
- Ensure strict compliance with company guidelines, policies, and procedures, with a specific focus on security, data handling, and licensing regulations.
To apply, you must be an expert on the following requirements:
- Bachelor’s degree preferred or commensurate job experience.
- Minimum 2+ years of relevant experience, preferably with contracting, Public Sector technology, or regulated industry space.
- Customer service oriented, with the ability to effectively communicate complex technical and licensing information to agency stakeholders.
- Solid understanding of provisioning and software licensing models, including upstream/downstream activity.
- Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.
- Meticulous and detail-oriented, with an obsession for maintaining audit-ready records in a highly regulated environment.
- Must be able to handle multiple tasks and meet high-stakes deadlines.
- Must have the ability to work independently with minimal supervision.
This role has been closed
Applications are no longer being accepted for this position.