SMALL BUSINESS ACCOUNT EXECUTIVE

We are looking for a driven, consultative Account Executive to join our fast-growing sales team. In this role, you will manage and expand a portfolio of US-based accounts, drive revenue growth, and deliver exceptional value to our customers. If you thrive in a collaborative, high-energy environment where prospecting discipline, product knowledge, and a customer-first mindset are celebrated daily, we want you on our team.

• Work Where You Work Best: Thrive in a fully remote environment from your own home office.
• Protect Your Loved Ones: Access comprehensive, top-tier healthcare coverage for you and your dependents.
• Prioritize Your Peace: Take advantage of extensive mental wellbeing programs designed for you and your family.
• Unplug and Explore: Enjoy a highly competitive vacation policy that gives you the time you need to disconnect.
• Belong From Day One: Step into a workplace culture deeply rooted in empathy, diversity, and genuine inclusion.

Sales Execution & Pipeline Management

• Own the full sales cycle from prospecting and discovery to negotiation and closing.

• Consistently meet or exceed sales and product objectives.

• Accurately forecast sales activity and revenue using CRM tools.

• Work strategically with management to identify trending opportunities, challenges, and solutions.

Customer Engagement

• Conduct high-level, solution-selling conversations with C-Suite and VP-Level Executives.

• Deliver compelling client demos, presentations, proposals, and Quarterly Business Reviews (QBRs).

• Develop new business and drive expansion/upselling within existing accounts through multi-threaded sales campaigns.

• Resolve client issues promptly, escalating to management when appropriate.

Team Collaboration & Administration

• Actively participate in "Wednesday Prospecting Days," team huddles, and targeted sales plays (e.g., ZCC upsell initiatives).

• Maintain clean, up-to-date account records and opportunity stages in your CRM.

• Share competitive insights and best practices to elevate the collective performance of the team.

What You Bring to the Table

• SaaS/Cloud Expertise: Direct experience selling SaaS, UCaaS, CCaaS, or web conferencing solutions.

• Elite Communication: Exceptional English proficiency, both verbal and written, to confidently handle daily client presentations and negotiations.

• Sales Acumen: Strong skills in prospecting, account management, solution-selling, and upselling.

• Technical Tools: Solid experience with CRM software. Salesforce is highly preferred, but Zoho, HubSpot, or others are acceptable. Comfortable with virtual collaboration platforms.

• The Right Mindset: A self-motivated "hunter" mentality balanced with strong relationship-building skills. Resilient, adaptable, and open to continuous coaching.

What Makes You Stand Out

• You bring specific UCaaS or Contact Center (ZCC) deal experience to the table.

• You have a proven track record working within small business or mid-market segments.

• You are highly proficient in navigating Salesforce for pipeline management and forecasting.

• You are genuinely passionate about technology and communication solutions that help businesses grow.

• Industry Experience: Minimum of 3 years of end-to-end sales experience as an Account Executive specifically in a Technology/SaaS company. (Candidates without a tech industry background will not be considered).

• Target Market: U.S. market experience is absolutely mandatory.

• Track Record: Demonstrated quota achievement (documented proof will be required).

• Additional relevant knowledge or experience related to the above requirements will be considered an advantage.