Make your next big career move by applying as KMC Solutions’ next SOC TECHNICIAN
The SOC Technician supports the enterprise-wide dispenser security program by monitoring systems, responding to security alerts, and coordinating maintenance activities. This entry-level role is ideal for candidates with a foundational understanding of IT or physical security systems and a desire to grow in a fast-paced, technology-driven environment. Technicians will work within a centralized Security Operations Center (SOC), ensuring timely and effective responses to incidents across retail fuel locations.
On top of your salary, here are the exciting benefits you can look forward to:
.• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves
The main responsibilities of a SOC TECHNICIAN include:
Key Responsibilities:
· Security Monitoring & Response:
- Monitor dispenser security systems for alerts, alarms, and system health.
- Respond to security incidents including unauthorized access, tampering, or system faults.
- Remotely arm/disarm systems as needed based on protocols.
· System Troubleshooting:
- Perform basic diagnostics on access control and surveillance systems.
- Identify connectivity or hardware issues and escalate when necessary.
· Vendor Dispatch & Coordination:
- Initiate service requests and dispatch external vendors for on-site maintenance.
- Collaborate with internal dispatch teams and document service outcomes.
· Documentation & Reporting:
- Maintain detailed logs of incidents, system changes, and vendor interactions.
- Support reporting efforts with summaries and trend data.
To apply, you must be an expert on the following requirements:
Qualifications:
- · Entry-level candidates welcome; experience in SOC, IT support, or physical security preferred.
- · Basic understanding of access control, video surveillance, or alarm systems.
- · Familiarity with troubleshooting networked devices (IP cameras, access panels).
- · Strong communication and organizational skills.
- · Ability to work in a structured, alert-driven environment.
It will also be favorable if you are knowledgeable in:
Preferred Experience:
- · Exposure to platforms such as DMP Entré, Insight360, Motorola access control, or similar.
- · IT certifications (e.g., CompTIA A+, Network+) or similar security-related training.
- · Experience in retail, fuel, or critical infrastructure environments is a plus.
This role has been closed
Applications are no longer being accepted for this position.