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TELE-OPERATOR

OnsiteIT - Technical SupportPosted Aug 20

Make your next big career move by applying as KMC Solutions’ next TELE-OPERATOR

We are looking for skilled Tele-Operators to remotely control robotics, drones, and other advanced technical equipment from our Manila-based facilities. Ideal candidates will possess strong operational skills, quick reflexes, and the ability to rapidly adapt to new technologies. This position demands high precision, attention to detail, and effective real-time problem-solving capabilities in a dynamic, tech-driven environment.

On top of your salary, here are the exciting benefits you can look forward to:

  • A job that feels like you're playing an FPS Game
  • Work with some of the Tech industry's best people
  • Unique way of actually performing the job
  • You get to control robots remotely

The main responsibilities of a TELE-OPERATOR include:

Key Responsibilities: 

  • Operate remote-controlled robotics systems accurately, ensuring smooth and  efficient performance; 
  • Utilize VR technology, specialized software interfaces, and advanced gaming  controllers for system navigation and operation;
  • Maintain comprehensive situational awareness while managing live operational  systems;
  • Rapidly adapt to new platforms, control schemes, and technological upgrades; 
  • Adhere strictly to standard operating procedures to ensure safety and operational  efficiency;
  • Perform initial troubleshooting and escalate system issues promptly and  accurately;
  • Collaborate with operations and technical teams to optimize procedures and  enhance system performance;
  • Follow stringent security and compliance measures to prevent data breaches and  cybersecurity incidents;
  • Conduct routine/preventive maintenance, pre-operation inspections, functional testing, and system checks during downtime to ensure equipment reliability and readiness;
  • Document operational activities, errors, and incidents for accurate record-keeping and tracking purposes;
  • Participate in training and actively share knowledge with team members and operators as needed;
  • Strictly adhere to workplace safety guidelines to ensure a secure and safe working environment for all team members.

To apply, you must be an expert on the following requirements:

  • Gaming Experience: Strong background in gaming, particularly FPS, strategy games, flight simulations, or racing.
  • Reflexes and Coordination: Exceptional hand-eye coordination, precision, and rapid decision-making skills.
  • Technical Aptitude: Comfortable with advanced technology such as VR systems, drone control, and other interactive hardware.
  • Communication: Clear communication skills, fluency in English, capable of effectively reporting operational status.
  • Problem-Solving: Quick and efficient troubleshooting abilities to manage real-time challenges.
  • Attention to Detail: High level of accuracy and meticulousness in handling controls and operational processes.
  • Work Environment Fit: Ability to thrive in structured, high-tech operational environments.

It will also be favorable if you are knowledgeable in:

  • Experience in professional gaming, eSports, or competitive tournaments.
  • Familiarity with robotics, automation platforms, or tele-operation systems.
  • Previous experience in simulation-based training, military-style operations, or remote equipment handling.
  • Understanding of cybersecurity practices relevant to remote-operated systems.

IT - Technical Support

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