This is a full-time role based in the Philippines. You will be working directly with our clients on the latest technologies including Microsoft 365, Azure, Intune, Windows, macOS, desktop, server management tools & networking products.

The main responsibilities of a 2ND LINE TECHNICAL TEAM ANALYST include:

• Deliver outstanding customer service 
• Be the technical escalation point for the 1st line team
• Assist with the research and development of products