As an Accounts Receivable Supervisor, you will lead and support a team responsible for the full-cycle collections process, including cash application support, customer billing resolution, and delinquency reduction. This role requires strong leadership, analytical skills, and cross-functional collaboration to ensure AR operations run efficiently and support company’s rapid growth.

We’re looking for someone who thrives in a dynamic environment, leads by example, and continuously seeks opportunities to improve processes. Your guidance will be essential to team development and in shaping a scalable, compliant, and customer-centric collections function. You’ll report to the Accounts Receivable Manager and play a critical role in our growing finance organization.

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Oversee day-to-day operations of your assigned AR team, ensuring accurate invoicing, payment application, and timely collections.
• Lead, mentor, and support a team of AR Analysts through coaching, feedback, and performance development.
• Conduct regular team meetings to review metrics, align goals, and drive continuous improvement.
• Prepare and present departmental performance reports, including aging analysis and collections effectiveness, to senior leadership.
• Ensure compliance with internal controls and stay current with industry best practices and regulatory changes.
• Partner with cross-functional teams to identify and implement system enhancements and automation opportunities.
• Analyze current collection practices and drive process improvements.
• Collaborate with Sales and external customers to resolve past-due or disputed accounts while maintaining positive relationships.
• Maintain detailed records of collection activity and ensure KPIs are met or exceeded.
• Support the Cash Application team by securing remittance information for timely and accurate payment posting.
• Conduct outbound collections professionally, balancing customer service with policy adherence.
• Flag high-risk accounts, prepare weekly reports, and propose resolution strategies.
• Lead or contribute to systems/process improvements and participate in accounting-related projects.
• Act as backup for team members and perform additional duties as needed.

• Strong leadership skills with a proven ability to coach and develop team members.
• 6+ years of experience in Accounts Receivable or Collections, with at least 2 years in a supervisory role (SaaS experience preferred)
• Hands-on experience with tools such as Tesorio, Zendesk, Salesforce, NetSuite (or other ERPs), Stripe, and Bill.com
• Excellent analytical and problem-solving skills with a proactive approach to issue resolution.
• Ability to work independently and collaboratively in a team-oriented environment.
• Strong interpersonal, time management, and organizational skills.
• Excellent English communication skills, both written and verbal, with a strong customer service mindset.
• Experience in high-volume, fast-paced environments (SaaS/HaaS or tech experience strongly preferred)
• Comfortable adapting to evolving structures and business needs.
• High attention to detail and ability to manage competing priorities effectively
• Willingness and availability to work U.S. core business hours.
• Energetic, positive attitude and commitment to excellence.

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
• Photocopy of 2 valid IDs – front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!