ADMINISTRATION COORDINATOR
Make your next big career move by applying as KMC Solutions' next ADMINISTRATION COORDINATOR
The Administration Coordinator plays a key role in supporting Enviro Trees’ operations by managing reports, coordinating job data, and maintaining accurate customer and compliance records. This role works closely with consulting arborists, contractors, and internal teams to ensure client reports, job workflows, KPIs, and customer-facing documents are completed accurately and on time, while also providing administrative and customer care support as needed.
On top of your salary, here are the exciting benefits you can look forward to:
To be discussed
The main responsibilities of a ADMINISTRATION COORDINATOR include:
- Complete standard report templates required for submission to major customers. This requires gathering data from Enviro Trees software systems, as well as liaising with and gathering information from tree contractors and members of the Enviro management team.
- Work closely with the consulting arborists across the business in creating or fully completing client reports. These reports are based on information collected by Enviro Trees arborists and data collectors on customer sites, along with the recommendations and findings they make following these assessments. The role requires the use of several systems to pull together information for inclusion in some reports.
- Create and manage jobs using the Enviro Trees work management systems (e.g. Tree Manager, Fastfield, Tree Plotter, and Excel-based documents) and processes.
- Assist in the completion of tenders and other customer-facing documents.
- Updating customer portal sites with job-related information as jobs are accepted by Enviro Trees, from clients, and through the progression to completion.
- Undertake customer KPI surveys and update Tree Manager accordingly.
- Summarise and assess KPI results over an agreed period for review by the management team.
- Maintain registers of WH&S and quality audits conducted upon Enviro Trees' tree partners. Take ownership of these to ensure that actions arising from these audits are completed prior to due dates.
- Support the marketing initiatives across the business by gathering information that forms the basis of case studies to show case the business, and create into draft case studies and other marketing documents.
- Provide support to the customer care team as needed, including assisting with invoicing and other administrative tasks including support of compliance functions such as uploading documents and monitoring compliance status of tree partners.
- In major weather events, be able to support the customer care team by undertaking tasks as detailed in the Customer Care Operator Position Description. These include:
- Job creation
- Management of email inboxes
- Management of inbound phone calls from Tree Partners, Enviro Trees management team members, customers
- Outbound phone calls to Tree Partners, customers
To apply, you must be an expert on the following requirements:
- Fluent English speaker, strong written English
- Previous demonstrated experience in report (or similar) writing
- Ability to work under pressure
- Ability to use initiative
- Ability to work unsupervised
- Attention to detail
- Experienced in using technology platforms (Office suite of products etc)
- Willingness and ability (capacity) to learn the detail of the Enviro Trees business
- Ability to establish rapport with a varied group of stakeholders (Tree Partners, customers)
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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