Accounts Payable Operations

• Oversee the end-to-end AP process, including invoice receipt, coding, approval workflows, and payment execution across multiple currencies and vendors
• Ensure timely and accurate processing of all payables in compliance with company policies and local regulatory requirements
• Manage vendor relationships, resolve escalated disputes, and maintain accurate vendor records
• Coordinate with the corporate finance team on month-end and year-end close activities, including accruals and reconciliations
• Own the annual 1099 filing process, including vendor classification, data validation, threshold monitoring, and timely submission in accordance with IRS requirements
•  Experience with PO processes.

Process Improvement & AI Integration

• Identify inefficiencies in current AP workflows and champion automation solutions, including the use of Coupa for procurement-to-pay processes and Claude (Anthropic's AI assistant) for drafting communications, summarizing data, and accelerating routine analytical tasks
• Build and maintain AP reporting dashboards and operational trackers using Google Sheets, including formulas, pivot tables, and data validation workflows
• Partner with IT and finance leadership to evaluate, implement, and optimize AP technology platforms
• Stay current on AI trends relevant to accounts payable and share best practices with the broader team

Audit & Compliance

• Support internal and external audit activities by preparing documentation, pulling transaction samples, and responding to auditor inquiries in a timely and organized manner
• Maintain audit-ready records by ensuring proper coding, approvals, and supporting documentation are in place for all transactions
• Identify and remediate control gaps; assist in the development or updating of AP policies and procedures as needed
• Ensure compliance with applicable financial regulations, vendor agreement terms, and company internal controls

Cross-Functional Communication & Escalations

• Serve as the primary point of contact for raising concerns and flagging issues to US team for all member of the Philippines team employed by MasterClass in a timely and professional manner
• Proactively identify and escalate discrepancies, process breakdowns, or emerging risks that may impact the broader finance organization
• Maintain clear, organized communication channels between the overseas team and US counterparts, ensuring nothing falls through the cracks across time zones
• Collaborate with AR and G/L teams on reconciliations, period-end activities, and cross-departmental process alignment

Team Operations & Culture

• Supervise and mentor a team of AP specialists, providing day-to-day guidance, performance feedback, and professional development support
• Manage team schedules, including shift planning, coverage during local and US holidays, and time-off coordination to ensure operational continuity
• Plan and execute team events — both virtual and in-person where applicable — to foster engagement, morale, and a strong team culture across geographies
• Organize team workflows, assign responsibilities, and manage workload distribution to ensure coverage and accuracy
• Conduct regular team meetings and one-on-ones to align on priorities, address challenges, and celebrate wins
• Foster a collaborative, accountable team culture with clear communication across departments and time zones