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ASSOCIATE CLIENT SERVICES - MANDARIN

XTN-BBDA961

City
Makati City, Philippines
Schedule
Office Location
ARMSTRONG CORPORATE CENTER

Make your next big career move by applying as KMC Solutions' next ASSOCIATE CLIENT SERVICES - MANDARIN

As an Associate on our Client Services team, you’ll take full ownership of projects that directly influence our clients’ strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you’ll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact.

No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline.

On top of your salary, here are the exciting benefits you can look forward to:

  • Be a member of a pioneer office at the World's Fastest Growing Expert Network with clear promotion paths
  • You will work alongside our HQ in NYC. Be part of a fun, friendly, and family-oriented culture
  • Comprehensive paid training across project execution, client service, and leadership
  • Diverse project exposure—Associates are never siloed
  • Base Pay + Uncapped Performance Bonus.
  • Strong associates can double their bonus regularly!
  • Benefits: Day 1 HMO + Life Insurance + Vacation leave + US holiday leave + sick leave + 13th Month, government/social benefits
  • Perks: Free snacks, Paid trainings, Monday breakfast, and regular team events

The main responsibilities of a ASSOCIATE CLIENT SERVICES - MANDARIN include:

  • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling
  • Speak directly with experts and stakeholders across industries and time zones
  • Deliver on tight timelines across multiple fast-moving client workstreams
  • Understand business problems quickly and match them with relevant industry expertise
  • Drive outcomes through sound judgment, clear communication, and relentless follow-through

To apply, you must be an expert on the following requirements:

  • Bachelor’s degree from an accredited institution (strong academic performance)
  • 0–36 months of relevant professional or internship experience (client-facing role is a plus)
  • Outstanding communicator with strong business instincts. 
  • Conversational Mandarin / Intermediate / Business Communication

It will also be favorable if you are knowledgeable in:

  • Demonstrated ability to conduct professional phone calls and write clear, concise emails to senior executives
  • Strong fluency in verbal and written English
  • Thrives in deadline-driven environments and takes ownership of results
  • Resourceful, proactive, and highly accountable
  • Must be legally eligible to work in the Philippines without sponsorship

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

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