CLIENT ENGAGEMENT ASSOCIATE
Make your next big career move by applying as KMC Solutions' next CLIENT ENGAGEMENT ASSOCIATE
As a Client Engagement Associate, you will help ensure every Edison client receives exceptional service from onboarding to delivery. You’ll support Client Engagement Managers and internal teams in maintaining smooth communication, accurate documentation, and consistent service delivery.
This role suits someone who is organized, detail-oriented, and proactive — with a strong sense of ownership and professionalism in a client-facing environment.
On top of your salary, here are the exciting benefits you can look forward to:
- HMO
- Midshift
- WFH
The main responsibilities of a CLIENT ENGAGEMENT ASSOCIATE include:
- Client Onboarding & Administration
- Coordinate onboarding for new clients, attend internal meetings, and record details in
- Salesforce.
- Issue welcome packs and ensure RNS declarations are completed prior to publication.
- Distribute newly published research to clients and maintain accurate records.
- Client Servicing & Relationship Support
- Schedule and document client review meetings and follow up on action items.
- Support Analysts with data preparation for Board Reports and InvestorTrack™
- validation.
- Ensure communication preferences and client requirements are met.
- Operational & Internal Coordination
- Track contract addendums and liaise with Accounts for documentation and payment
- schedules.
- Attend internal meetings to share updates on client activities and potential risks.
- Update Salesforce following key client announcements (e.g., RNS updates,
- management changes).
- General Support
- Act as the first point of contact for inbound client queries, ensuring timely and
- professional responses.
- Collaborate with internal teams to align on client priorities and process improvements.
To apply, you must be an expert on the following requirements:
- At least 6 months to 1 year of experience in a commercial business environment.
- Excellent organizational, written, and verbal communication skills.
- Ability to manage multiple priorities and work efficiently under pressure.
- Proficient in Microsoft Office; Salesforce experience is a plus (not required).
- Bachelor’s degree preferred but not required.
It will also be favorable if you are knowledgeable in:
- Highly organized, detail-oriented, and dependable.
- Clear communicator with strong interpersonal skills.
- Comfortable managing multiple priorities and deadlines.
- Proactive, adaptable, and team-oriented.
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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