COMMUNITY MANAGER
Make your next big career move by applying as KMC Solutions' next COMMUNITY MANAGER
The Community Manager is the on-site lead responsible for building a vibrant, service-driven community. This role focuses on strengthening the other-revenues segment—coworking, meeting rooms, events—by delivering exceptional daily presence, hospitality, and engagement activities that drive repeat usage, satisfaction, and revenue growth.
On top of your salary, here are the exciting benefits you can look forward to:
Incentives
The main responsibilities of a COMMUNITY MANAGER include:
1. Client Experience & Hospitality Leadership
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Serve as the primary on-site contact for coworking users, walk-ins, meeting room guests, and day-pass clients.
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Ensure a high-touch hospitality environment: warm greetings, proactive assistance, issue resolution, and consistent service standards.
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Monitor daily operations of coworking floors, ensuring readiness, cleanliness, and seamless client flow.
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Respond promptly to real-time client concerns and coordinate with Operations/Engineering for quick resolutions.
2. Revenue Support & Conversion
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Support upselling of Ancillary Products
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Assist in converting walk-ins and inquiries into tours and potential clients.
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Promote KMC products, upcoming activities, and partner offers to increase utilization of coworking and meeting rooms.
3. Community Engagement & Events
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Plan and execute engagement activities that boost client interaction and utilization (pocket sessions, mini-events, networking touchpoints, partner activations).
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Build strong relationships with clients to deepen loyalty and encourage repeat business.
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Gather insights and feedback to help shape engagement initiatives and improve service offerings.
4. Daily Site Presence & Operational Support
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Maintain high visibility on the floor to ensure clients always have an accessible resource on-site.
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Coordinate with Site Managers and Client Services teams for operational concerns, escalations, and client-related needs.
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Monitor coworking occupancy, desk usage, meeting room activity, and general space conditions.
5. Reporting & Feedback
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Submit weekly reports on community activities, feedback, coworking usage trends, and potential upsell opportunities.
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Track and report key metrics related to community engagement and other revenues.
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Provide recommendations for improving guest experience and space activation.
To apply, you must be an expert on the following requirements:
Qualifications
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Background in hospitality, coworking, customer experience, or community management preferred.
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Strong interpersonal, communication, and relationship-building skills.
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Energetic, approachable, and client-centric personality.
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Ability to manage multiple activities, clients, and priorities in a fast-paced environment.
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Organized, proactive, and solutions-oriented.
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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