COORDINATOR I, TRANSACTION ASSURANCE
Make your next big career move by applying as KMC Solutions' next COORDINATOR I, TRANSACTION ASSURANCE
The Transaction Assurance coordinator is responsible for maintaining a high level of transaction accuracy between our Wholesale, Retail, DEF and Freight Only customers through data validation and transaction assurance. We are also responsible for issue resolution between the customer and Pilot through order investigation.
On top of your salary, here are the exciting benefits you can look forward to:
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
The main responsibilities of a COORDINATOR I, TRANSACTION ASSURANCE include:
- Work closely with the FuelWise Team and Order Fulfillment Team to ensure loads are being entered and completed timely and accurately
- Validate and correct orders delivered to our customers using the paperwork uploaded by our drivers / carriers
- Communicate missing paperwork requests to the Paperwork Resolutions group in order to validate your orders
- Ensure all load data is accurate and sent to PDI for timely billing
- Collaborate with Fuel Accounting to make any necessary adjustments for billing accuracy
- Provide support to our Wholesale, Retail, DEF and Freight Only customers related to order information, invoice discrepancies, and assist with credit/rebill inquiries in a timely fashion
- Work closely with the groups within Commercial Excellence to resolve any set up, pricing, tax, etc discrepancies for customer invoices
- Work closely with our customers to reconcile all outstanding disputes between both companies
- Investigate, resolve, and follow up on invoice/billing issues identified internally and externally
- Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
To apply, you must be an expert on the following requirements:
- High school diploma or equivalent certificate required
- Bachelor’s degree preferred or a minimum two years’ experience in customer service
- Preferred experience in either Logistics or Accounting (AP/AR/billing)
It will also be favorable if you are knowledgeable in:
- Additional relevant knowledge or experience related to the above requirements will be considered an advantage.
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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