CRM SPECIALIST
Make your next big career move by applying as KMC Solutions' next CRM SPECIALIST
This role is responsible for supporting the execution of email and sms communication strategies, including production, testing, and reporting - ultimately supporting the delivery of dusk Australia’s business strategy.
On top of your salary, here are the exciting benefits you can look forward to:
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This role is responsible for supporting the execution of email and sms communication strategies, including production, testing, and reporting - ultimately supporting the delivery of dusk Australia’s business strategy.
The main responsibilities of a CRM SPECIALIST include:
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•Manage day-to-day email and sms communication production and execution via Salesforce Marketing Cloud Engagement.
•Produce and manage creative briefing aligned with strategy objective and timeline.
•Coordinate with internal stakeholders to ensure timely approvals and alignment across campaigns.
•Partner with the Creative team to manage content and asset availability.
•Work with the eCommerce team to ensure seamless integration of campaigns across digital touchpoints.
•Support production of weekly performance reports.
To apply, you must be an expert on the following requirements:
•Demonstrated experience with Salesforce Marketing Cloud Engagement essential, including ability to execute communication across the email and sms channel.
• Proficiency in AMP script and SQL
• Demonstrated experience with Marketing Cloud Automation Studio
•Demonstrated experience with HTM and CSS.
•Demonstrated experience with reporting and analysing campaign performance metrics.
•Familiarity with A/B testing.
•Experience with Marketing Cloud Personalization, Loyalty Cloud and Data Cloud highly regarded
•Awareness of email deliverability best practices and compliance considerations.
• Salesforce certifications (e.g., Marketing Cloud Email Specialist, Marketing Cloud
Administrator) highly desirable.
2 years experince
It will also be favorable if you are knowledgeable in:
•Highly organised with the ability to manage multiple projects to timeline.
•Strong attention to detail.
•Ability to effectively engage and manage stakeholders across multiple departments.
•A team player who thrives in a dynamic environment.
•Passionate about retail and inspired by brands.
•Enjoys working collaboratively with creative teams.
•Comfortable being hands-on in execution.
•Strong interpersonal and communication skills.
• Strong problem-solving and collaboration skills
• Proactive and able to prioritise in alignment with business objectives
Tertiary qualifications in Marketing, Communications, Computer Science, Economics, or a related field.
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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