TEAMS

SPACES

CAREERS

CUSTOMER EXPERIENCE INTERN

INT-1AA7438

City
Taguig City, Philippines
Schedule
Day Shift
Office Location
PICADILLY STAR
Work Schedule
Day Shift

Make your next big career move by applying as KMC Solutions' next CUSTOMER EXPERIENCE INTERN

The Customer Experience Apprentice is expected to perform tasks with supervision, with standard professionalism, and a positive attitude. It is expected that the Customer Experience Apprentice is capable and able to assist and help manage the front desk, office/ facility, and clients/ members.

On top of your salary, here are the exciting benefits you can look forward to:

  • You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
  • Making sound decision-making and flexibility to ensure team dynamics and productivity.
  • Competitive salary and benefits
  • HMO + free dependent
  • Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a CUSTOMER EXPERIENCE INTERN include:

FRONT DESK MANAGEMENT:

  • Assisting to provide support at the reception/front desk through:
  • Assist in welcoming and receiving applicants, visitors, and clients of the Company.
  • Assist in handling daily incoming and outgoing mail.
  • Assist in receiving, distributing, and filing incoming letters, billings, invoices, documents, and/or other communications.
  • Assist in manning the front office on a daily basis.
  • Assist with photocopy, printing, and scanning client requests.
  • Assist in preparing and accomplishing errand forms.
  • Any ad hoc duties as required.

 

GENERAL SERVICES / TENANT SERVICES

  • Reports and coordinates any workplace issues.
  • Assist in providing administrative support to members.
  • Provide unmatched customer experience.
  • Build strong relationships with members.
  • Assist in enforcing company policies and procedures, and safety and health regulations and standards.

 

GENERAL ADMIN

  • Assist in preparing office/ site activities and events.
  • Assist in offering and serving refreshments to Clients/ visitors
  • Assist in the distribution of weekly treats and Quarterly CSAT treats
  • Follows operational processes and procedures
  • Assist in enforcing house vision and security policy

 

GENERAL OFFICE MAINTENANCE / FACILITIES MANAGEMENT

  • Assist in maintaining Office Show-readiness, cleanliness and maintenance
  • Coordinate with Customer Success POC/ Lead for any notified facilities/Building issues

To apply, you must be an expert on the following requirements:

MINIMUM COMPETENCIES:

  • Capable of dealing with local staff and foreign clients
  • Enthusiastic, Outgoing, responsible, motivated, dedicated, detail-oriented, and driven personality.
  • With good verbal and written communication skills
  • A fast learner
  • Good Interpersonal skills
  • Has good multitasking skills
  • Good time management skills
  • Ability to deliver services with supervision

It will also be favorable if you are knowledgeable in:

MINIMUM QUALIFICATIONS:

  • Student of a Bachelor of Science in Business Administration, BS HRM, or any similar courses
  • Knowledgeable in MS Office applications (MS Word, Excel, Powerpoint)

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

No account yet

Sign up to view exciting career opportunities!

Refer A Friend