Join a Thriving Global Team and Advance Your Career as Brand Compliance Agent!

Are you ready to take your career to the next level in a fast-paced, innovative, and globally connected environment? We are a leading software company specializing in Brand Compliance, offering cutting-edge solutions that empower businesses to maintain consistent and compliant brand messaging across their marketing campaigns. Our tools, including a Co-op Marketing platform and a Digital Asset Management system with advanced templating features, are transforming how businesses achieve marketing excellence.

We are seeking a Brand Compliance Agent to join our talented team in Manila. This is a unique opportunity for a detail-oriented professional passionate about customer success and compliance to play a critical role in ensuring client submissions meet the high standards of the US and Canadian markets.

If you’re driven to help customers succeed, improve processes, and be part of a supportive and high-performing team, we want to hear from you. Take the next step in your career—apply now and join us in shaping the future of Brand Compliance!

• A workplace culture that prioritizes well-being, continuous learning, and career growth.
• An inclusive environment where every team member’s voice is valued and respected.
• The chance to make a meaningful impact by enhancing processes through innovative software solutions.

You'll have direct contact with Senior team members to help shape the growth and vision of the company. You'll be the vibrant first impression our clients encounter, bringing our brand's values to life with every interaction. This gives you a unique opportunity to make a real impact in a fast-growing software company. Are you ready to help us change the landscape of advertising? Come join Sesimi!

• Review and approve client submissions to ensure compliance with branding and marketing standards.
• Maintain strong client relationships through effective communication and swift resolution of compliance issues.
• Collaborate with teams across North America and the Philippines to deliver exceptional service and achieve shared goals.
• Work night shifts from 9 PM to 6 AM Manila time to align with North American clients’ schedules and observe US holidays for seamless collaboration.
• Enforce our customers' programs to guarantee consistency and accuracy in evaluating advertising and marketing submissions.
• Serve as subject matter experts on client-specific programs, adeptly applying relevant rules and guidelines during reviews.
• Uphold all Standard Service Level agreements.
• Assist in the rollout and support of customer-specific programs.
• Continuously expand knowledge on our tailored customer programs, collaborating with and earning from team experts.
• Possess strong teamwork skills, working effectively with the in-office team and the North American team to continuously collaborate and enhance processes.

• Fluent in English with exceptional/first-class interpersonal and communication skills.
• Detail-oriented with a strong commitment to upholding high standards of quality and compliance.
• Passionate about customer success and skilled at fostering positive relationships.
• Flexible and motivated to work hands-on in a night-shift role that requires close collaboration across teams.
• This role is based in Pasig and offers an exciting opportunity for professionals who excel in a collaborative, fast-paced, and innovative setting.
• The ability to spot patterns and understand regulations and how they pertain to visual and mathematical problems.

• Have used SaaS and customer success tools in the past.

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
• Photocopy of 2 valid IDs – front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!