DATA ENTRY – ORDER FULFILLMENT SPECIALIST
DATA ENTRY – ORDER FULFILLMENT SPECIALIST
XTN-46F4220
XTN-46F4220
- City
- NA, Philippines
- Schedule
Make your next big career move by applying as KMC Solutions' next DATA ENTRY – ORDER FULFILLMENT SPECIALIST
About the Client
Grayson Living is transforming how sophisticated consumers engage with home décor. As a leading online destination for luxury home design, we curate over 50,000+ premium home décor styles and deliver an exceptional shopping experience built on precision, aesthetics, and operational excellence.
About the Role
We are hiring Order Fulfillment Specialists to support multi-brand order processing. This role handles 150–300 orders per month, which are low in volume but high in complexity, typically requiring 3–5 days per order due to vendor coordination, logistics booking, and accuracy checks.
The role is ideal for detail-oriented professionals with experience in order management, logistics coordination, and eCommerce operations.
On top of your salary, here are the exciting benefits you can look forward to:
Why Join Us
· Work with a premium luxury furniture eCommerce brand.
· Opportunity to develop logistics and eCommerce operations expertise.
· Supportive remote team environment
The main responsibilities of a DATA ENTRY – ORDER FULFILLMENT SPECIALIST include:
Key Responsibilities
Order Processing & Data Integrity
· Process and verify incoming orders across multiple brands in Shopify.
· Ensure accuracy in pricing, quantities, shipping details, and item specifications.
· Handle pricing discrepancies and order corrections.
· Maintain high data entry accuracy and follow defined SOPs.
Fulfillment & Logistics Coordination
· Compare shipping rates across carriers (UPS, FedEx, etc.) to select optimal delivery options.
· Book shipments through multiple carrier portals.
· Monitor orders and proactively identify lead-time issues or delays.
· Coordinate with vendors to resolve stock discrepancies or shipment concerns.
Communication & Problem Resolution
· Handle high email volume using templated responses.
· Coordinate internally with Operations and Logistics teams.
· Communicate with vendors and carriers regarding order status updates.
· Escalate issues related to order delays, pricing errors, or fulfillment challenges.
Continuous Improvement
· Identify process inefficiencies and suggest workflow improvements.
· Support documentation of SOPs and fulfillment guidelines.
· Maintain organized records and tracking sheets using Google Workspace tools.
To apply, you must be an expert on the following requirements:
Required Qualifications
Experience
· 1–2 years experience in order fulfillment, logistics coordination, or eCommerce operations.
· Experience in Shopify order management preferred.
· Background working with shipping carriers (UPS, FedEx, DHL, etc.) is a strong advantage.
Technical Skills
· Shopify order processing experience.
· Heavy use of Google Workspace, especially Google Sheets.
· Ability to learn multiple carrier portals quickly.
· Strong email and workflow management skills.
Soft Skills
· Highly organized and detail-oriented.
· Self-sufficient and proactive.
· Strong prioritization and judgment.
· Fast learner who adapts to new tools quickly.
· Good written English communication skills.
Nice-to-Have Skills
· Experience in luxury furniture or high-value eCommerce fulfillment.
· Logistics or supply chain background.
· Experience handling vendor coordination.
It will also be favorable if you are knowledgeable in:
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The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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