DEAL OPERATIONS SUPPORT
Make your next big career move by applying as KMC Solutions' next DEAL OPERATIONS SUPPORT
As part of the Deal Operations team, you will serve as a vital component of our global operational engine, focusing primarily on enabling customers to transact efficiently through our established buying programs. Your core responsibility is to drive transaction velocity and backend data compliance by generating accurate quotes, resolving system friction points, and processing standard approvals. This role is built for a highly disciplined operational professional who thrives in a fast-paced environment and maintains an exceptional eye for detail.
On top of your salary, here are the exciting benefits you can look forward to:
- HMO Upon hire + 2 dependents
- Mobile Phone Reimbursement
- Internet Allowance
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
The main responsibilities of a DEAL OPERATIONS SUPPORT include:
1. Core Operations (Run the Business Engine)
- Execute high-precision quote generation, data validation, and order form configuration within Salesforce CPQ to keep the transaction engine moving.
- Streamline day-to-day data and process workflows to ensure customers can seamlessly purchase through established Okta buying programs.
- Identify and document manual friction points in daily processing to support continuous operational improvement.
2. Strategic Targets (Buying Program Execution)
- Act as a front-line operator supporting transaction readiness for strategic channels, including AWS/Google Marketplace workflows and Partner First self-quoting initiatives.
- Participate actively as a primary testbed for new AI-augmented Deal Ops workflows, providing operational feedback to optimize transaction speed.
3. Operational Roadblocks (Triage & Velocity)
- Rapidly identify, troubleshoot, and flag system logic bugs (such as incorrect approval triggers) that slow down active deals.
- Unblock daily transactional bottlenecks for Sales and Regional Leads during core business hours, ensuring smooth processing through buying channels.
4. Governance & Guardrails (Policy Integrity)
- Maintain a "Unified Front" with leadership by adhering strictly to global booking policies and established buying program compliance standards.
- Help maintain policy integrity by catching process workarounds early and guiding teams back to standard deal routing
To apply, you must be an expert on the following requirements:
- Education: Bachelor’s degree in business, Finance, or a related field preferred.
- Experience: 1–2 years of experience in Sales Operations, Order Management, Deal Desk, or Customer Support reviewing commercial contract and quote structures.
- Systems Mastery: Strong hands-on experience in Salesforce CPQ and/or complex cloud subscription management platforms is required.
- Data Fluency: Intermediate Excel skills (VLOOKUP, Pivot Tables) with strong transactional problem-solving abilities.
- Resilience & Velocity: Highly responsive; thrives under pressure and is fully committed to working extended schedules during intense month-end and quarter-end close cycles.
- Process Alignment: Comfortable documenting transactional gaps and suggesting simple workflow refinements based on real-world system friction.
It will also be favorable if you are knowledgeable in:
- Additional relevant knowledge or experience related to the above requirements will be considered an advantage.
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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