As a Finance Support Specialist at Vanta, you will play a key role in supporting the efficiency of our Accounts Receivable operations. Your core responsibilities will include managing cash application processes, reconciling customer accounts and bank statements, handling billing inquiries via our support ticketing system, and contributing to process improvements across the AR function.

This position requires strong attention to detail, excellent communication skills, and a proactive, problem-solving mindset. You’ll collaborate with cross-functional teams and provide direct support to customers, helping to ensure a smooth and scalable financial operation that supports Vanta’s rapid growth.

You’ll report to the Accounts Receivable Manager and be a valuable member of our growing Finance team.

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Accurately process incoming payments and ensure timely application to customer accounts
• Manage the customer-facing finance support ticketing system, resolving billing and payment inquiries within defined SLAs
• Collaborate with Sales, Customer Success, and external customers to resolve account-related issues and maintain strong relationships
•  Reconcile customer accounts and bank statements, identifying and correcting discrepancies
• Maintain detailed documentation of all finance support and AR activities
• Assist the Accounts Receivable team by securing and processing remittance details
• Provide excellent customer service while adhering to internal policies and procedures
• Contribute to system and process improvements across Accounts Receivable and Cash Application workflows
• Identify process gaps and collaborate with internal stakeholders to implement creative and scalable solutions, including automation opportunities
• Support ad hoc accounting and finance projects as assigned
• Serve as backup for other AR team functions when needed

• 3+ years of experience in an Accounts Receivable role, with at least 2 years focused on Cash Application and Account Reconciliation (SaaS experience preferred)
• Experience with tools such as Tesorio, Zendesk, Salesforce, NetSuite (or other ERPs), Stripe, and Bill.com
• Excellent organizational, problem-solving, and time management skills
• Strong English communication skills, both written and verbal, with a customer-first approach
• Comfortable working in high-volume, fast-paced environments
• Adaptable to change and able to work within evolving processes and structures
• High attention to detail and the ability to manage competing priorities
• Experience working U.S. core business hours
• Positive attitude, team-oriented mindset, and a passion for continuous improvement

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
• Photocopy of 2 valid IDs – front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!