At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities we live and serve. And we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners worldwide trust Talkdesk to deliver  a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

•  Health Insurance/HMO 
•  Enjoy unlimited MadMax Coffee
•  Diverse learning & growth opportunities
•  Accessible Cloud HR platform (Sprout)
•  Above standard leaves

We are looking for a Financial System Analyst to join our IT team and provide support for our financial systems (Coupa, Netsuite, Blackline, Egencia, SureTax, Commissions tool). This individual will be responsible for supporting and extending the applications with configurations, while working with our international teams for production support and enhancement requests. The candidate should have working experience with Coupa, Blackline,SureTax, Egencia and commissions tool.The ideal candidate should be comfortable working in a globally dispersed, remote environment flexible to adjust with different time zones.

• Administration and support of Coupa for Procurement, Expense Management and Coupa Pay
• Support other financial applications like Blackline, Egencia, SureTax and Commissions tool
• Collaborate with our international IT & Business teams for support 
• Work on Jira tickets for Financial system issues, bugs or enhancement requests
• Troubleshoot issues and perform root cause analysis, document fixes
• Communicate to stakeholders to understand support requests, requirements & testing
• Participate in testing and quality assurance activities
• Document processes and procedures related to financial systems
• Support testing of Coupa release upgrade activities, manage support cases for different systems

• Bachelor's degree in Computer Science or Information Systems, Accounting or related field
• At least 4-5 years of experience in financial systems / Coupa administration and support
• Experience with functional modules like Procurement, Payables, Expense, Travel Management, General Ledger, Fixed Assets,Tax, Commissions.
• Some experience with Data migration,system integrations mapping & testing etc
• Ability to work in a globally dispersed, remote environment with different time zones
• Ability to support during US hours and weekends if any urgency arise
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Self-motivated and proactive with a strong sense of ownership and accountability
• Strong documentation skills (ie solution/system design, process flows and technical requirements) 

• Coupa Certification
• Experience with Jira and Agile methodologies
• Understanding of business processes
• Familiarity with Netsuite ERP

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
• Photocopy of 2 valid IDs – front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!