INTERNAL SALES COORDINATOR
Make your next big career move by applying as KMC Solutions' next INTERNAL SALES COORDINATOR
This role is responsible for being the first point of contact for new enquiries as
they arrive, triaging inbound leads, building accurate quotes, and progressing
confirmed orders through to production. It is a high-volume, fast-paced
position, as Advent’s marketing generates a steady stream of new leads daily.
The role ensures each enquiry is responded to promptly, quoted accurately,
and tracked through to completion.
The position primarily works within Claude (the AI workspace) and Microsoft
Outlook, with full training provided on internal systems. Strong written
English, attention to detail, and the ability to stay organised under high
volume are more important than prior industry experience.
On top of your salary, here are the exciting benefits you can look forward to:
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
The main responsibilities of a INTERNAL SALES COORDINATOR include:
Sales Support
- Process sales orders accurately and efficiently.
- Prepare and send accurate customer quotes in HexiHub (training provided).
- Guide standard enquiries on product options by email; escalate complex or high-value customers to the Australian team.
- Issue invoices and respond to customer enquiries promptly and professionally.
- Manage sales orders from enquiry through to production coordination.
- Coordinate with internal teams to ensure efficient lead times and a seamless customer experience.
- Send customer proofs and invoices to customers.
- Monitor and follow up on outstanding orders to ensure timely processing.
- Liaise with internal teams or team members to resolve any issues that may arise during order fulfillment.
Customer Relationship Management
- Foster positive and long-lasting relationships with customers by providing
excellent customer service. - Address customer enquiries and concerns promptly and effectively.
Communication Liaison
- Act as a bridge of communication between the sales team, management, and
other internal departments to ensure smooth information flow and collaboration.
To apply, you must be an expert on the following requirements:
- Experience working in Sales, Order Management, and Customer Experience functions.
- Experience in sales support, administrative support, or customer service roles.
- Ability to manage and respond to urgent requests and emails in a timely and professional manner.
- Experience utilizing cloud-based platforms is a plus, particularly HubSpot.
- Exposure to Australian (AU) clients or a business environment is an advantage.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
It will also be favorable if you are knowledgeable in:
- Bachelor's Degree or Senior High School (SHS) graduate.
- Experience working directly as a Sales Coordinator handling Order Management.
- Able to communicate effectively and professionally with clients and vendors.
- Ability to respond to emails promptly and in a timely manner.
- Excellent Communication Skills.
- Attention to Detail.
- Time Management.
- No specific years of experience required, as long as the candidate has relevant experience.
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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