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MEDICAL VIRTUAL ASSISTANT

XTN-5B1D878

City
Clark, Philippines
Schedule
Office Location
ONE WEST AEROPARK

Make your next big career move by applying as KMC Solutions' next MEDICAL VIRTUAL ASSISTANT

We are looking for a highly organized and detail-oriented Medical Virtual Admin to join our growing team. This role is ideal for someone who thrives in a fast-paced healthcare environment and is passionate about providing excellent administrative and patient support.

On top of your salary, here are the exciting benefits you can look forward to:

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The main responsibilities of a MEDICAL VIRTUAL ASSISTANT include:

Roles and Responsibilities

  • Manage and monitor KPIs to ensure performance targets are met
  • Update and maintain accurate client details in the system
  • Upload referral PDFs to client profiles within the Practice Management System (PMS)
  • Enter client data received via email, chat, or phone into the PMS
  • Communicate with patients via email, phone, and live chat to:
    • Collect missing or relevant information
    • Answer inquiries
    • Relay information from psychologists
  • Complete daily operational checklists
  • Ensure all upcoming appointments are properly booked, rescheduled, or cancelled
  • Communicate with psychologists in a timely and professional manner

To apply, you must be an expert on the following requirements:

Requirements

  • Proven leadership experience
  • Excellent English communication skills (written and verbal)
  • Fast and efficient computer/IT skills
  • Strong customer service orientation
  • Ability to quickly learn and understand Medicare requirements
  • High level of attention to detail

It will also be favorable if you are knowledgeable in:

What We're Looking For

  • A proactive and reliable team player
  • Someone who can multitask and manage time effectively

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

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