PDI Technologies empowers convenience retail and petroleum wholesale businesses around the globe to enhance their efficiency and profitability through secure data and operations integration. As an entry-level network technician, you will serve as the first point of contact for our customers with network-related issues. Your key responsibility is to diagnose and identify any network problems, all while providing outstanding customer service.

• Flexible hours
• Extra time off
• Recognition for Exemplary work
• Certification cost reinburstment for computer networking and related fields
• Team collaborations
• One-on-one meetings

• Provide network support to end-users through phone calls, support emails, and chat.
• Ensure accurate support tickets for network issues and resolutions.
• Manage assigned network projects.
• Contribute to team projects. 

• Experience in configuring and troubleshooting network devices, including firewalls, routers, and wireless access points.
• Some knowledge of Linux and GUI-based networking platforms.
• Understanding of network protocols such as TCP/IP, DNS, DHCP, and troubleshooting techniques.
• Ability to communicate effectively, both orally and in writing, with customers, clients, and other employees of the organization.
• Strong problem-solving skills and analytical abilities.

• Experience in a call center or customer service environment, particularly in technical support roles.
• Basic programming skills or scripting experience (e.g., Python, Bash) are preferred but not required.
• Relevant certifications such as CompTIA Network+ or CCNA are preferred but not required.

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
• Photocopy of 2 valid IDs – front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!