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ONBOARDING SPECIALIST

XTN-54B7244

City
Mandaluyong, Philippines
Schedule
Office Location
PODIUM WEST TOWER

Make your next big career move by applying as KMC Solutions' next ONBOARDING SPECIALIST

Eightcap is a dynamic online trading provider focused on delivering great trading tools and
professional trading insight to enable smarter trading. With a commitment to excellence and a
passion for delivering trading technology directly to clients and via our network of strategic
partners, we blend the agility of a fintech innovator with the trust and stability of a regulated
financial institution. Our mission is to empower clients to succeed in the markets through
seamless, secure, and intuitive trading experiences. With a fast-paced, collaborative, and
innovative culture, Eightcap continues to evolve as a leader in the online trading space.
The company is headquartered in Melbourne, Australia, with support offices in the UK, Cyprus,
Bulgaria, Guatemala, and the Bahamas.
Recently recognised as Broker of the Year 2024 at the Global Forex Awards, we pride ourselves on
innovation, outstanding customer service, and unwavering integrity in everything we do.

 

We are looking for an experienced Client Onboarding Administrator to support Eightcap’s growth
by managing the onboarding of new client accounts and maintaining accurate client information
across our systems. The ideal candidate will have a strong background in account administration
and client service, with a proven ability to deliver results in a fast-paced, detail-driven
environment. This role plays a key part in driving our mission to provide an exceptional experience to both our clients and team

On top of your salary, here are the exciting benefits you can look forward to:

Ongoing investment in your career development including technical
and professional training
● Perkbox Reward & recognition
● Great CBD location with easy access to public transport
● Multicultural environment
● Collaborative team culture
● Being part of an exciting new project for the company
● Regular social activities

The main responsibilities of a ONBOARDING SPECIALIST include:

  • ● Process new account applications and onboard new clients.
    ● Update and configure existing accounts according to internal requests.
    ● Work closely with the Sales team and ensure client needs are met.
    ● Respond to internal queries relating to account management.
    ● Respond to incoming application enquiries from the client via email.
    ● Ensure industry & company standards for AML/KYC are met.
    ● Provide assistance in the creation and implementation of new procedures and processes.

To apply, you must be an expert on the following requirements:

Essential:

● Computer literacy and above average data entry skills.
● Excellent written and verbal communication skills.
● Attention to detail.
● Able to multitask and prioritise tasks.
● Ability to think analytically and troubleshoot day to day issues.

It will also be favorable if you are knowledgeable in:

Desired:

● Strong account management skill

● Previous experience in client onboarding.
● KYC/AML knowledge.

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

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