OPERATION ANALYST
Make your next big career move by applying as KMC Solutions' next OPERATION ANALYST
The Operations Analyst will be pivotal in enhancing operational efficiency within the APAC CommOps Organizational Unit (OU). The role involves analyzing performance trends, enhancing reporting frameworks, and spearheading initiatives aimed at bolstering data-driven decision-making and operational excellence.
On top of your salary, here are the exciting benefits you can look forward to:
This position offers the unique opportunity to directly influence the strategic direction and operational efficiency of the APAC region. It provides significant exposure to cross-functional teams and high-level strategic projects, making it ideal for those looking to advance their career in operations and data analytics within a dynamic, multinational environment.
The main responsibilities of a OPERATION ANALYST include:
- Develop, maintain, and automate comprehensive dashboards and tracking systems to monitor key performance indicators (KPIs), project milestones, and business outcomes.
- Consolidate and analyze data from diverse systems to create detailed reports that provide actionable insights and strategic recommendations to the leadership team.
- Prepare data and provide insightful commentary for quarterly and monthly business review meetings.
- Act as the primary contact for data-related queries within the supported organizational units, ensuring timely and accurate responses.
- Conduct in-depth analyses and data validations to support leadership in strategic decision-making and operational assessments.
- Collaborate with both APAC and Global teams to ensure alignment on business metrics and performance standards.
- Identify and recommend solutions to streamline processes, enhance data accuracy, and improve overall productivity.
- Document, standardize, and refine workflows to ensure consistency with global and regional processes.
- Work closely with cross-functional teams to implement targeted improvements and monitor their effectiveness.
To apply, you must be an expert on the following requirements:
- Proven expertise in data analysis and performance metrics.
- Strong proficiency in data visualization tools and dashboard development.
- Excellent organizational and project management skills to handle multiple priorities in a fast-paced environment.
- Strong communication skills, capable of effectively presenting data insights and influencing stakeholders.
- Demonstrated ability to work autonomously as well as part of a team.
- Adept at problem-solving and critical thinking.
It will also be favorable if you are knowledgeable in:
- Experience with SQL and other data management systems.
- Familiarity with automation tools and scripting languages such as Python or R to streamline data processes.
- Background in implementing process improvements within a global or regional framework.
- Ability to navigate cross-cultural communications effectively.
- Experience in change management and stakeholder engagement.
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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