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OFFICE AND OPERATIONS MANAGER

XTN-2D2E904

City
Taguig City, Philippines
Schedule
Office Location
FOUR/NEO

Make your next big career move by applying as KMC Solutions' next OFFICE AND OPERATIONS MANAGER

The Office and Operations Manager is responsible for overseeing daily operations across multiple functional teams, ensuring efficiency, compliance, and alignment with company goals. With a strong foundation in accounting, this role bridges operational oversight with financial discipline, managing teams such as call center technicians, asset protection agents, pricebook clerks, retail auditors, and accounts payable staff.

On top of your salary, here are the exciting benefits you can look forward to:

  • Health Insurance/HMO 
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a OFFICE AND OPERATIONS MANAGER include:

Operational Oversight:

  • Supervise and coordinate activities of call center technicians to ensure service quality and performance metrics are met.
  • Oversee asset protection agents to maintain safety, loss prevention, and compliance standards.
  • Manage pricebook clerks to ensure accurate and timely updates of product pricing and inventory data.
  • Lead retail auditors in conducting store audits, ensuring adherence to operational and financial policies.

Accounting & Financial Management:

  • Oversee the accounts payable team, ensuring timely and accurate processing of invoices and payments.
  • Support month-end and year-end financial closing activities.
  • Collaborate with finance teams to ensure operational expenses are tracked and reported accurately.
  • Monitor budget adherence across operational units.

Process Improvement & Compliance:

  • Develop and implement operational policies and procedures to improve efficiency and reduce risk.
  • Ensure compliance with internal controls, regulatory requirements, and audit standards.
  • Identify areas for improvement and lead initiatives to enhance productivity and accountability.

Team Leadership & Communication:

  • Provide leadership, coaching, and performance management to direct reports.
  • Foster a collaborative and accountable work environment.
  • Ensure timely communication and follow-through on operational and financial matters.

To apply, you must be an expert on the following requirements:

  • Bachelor’s degree in Accounting, Business Administration, or related field.
  • Minimum 5 years of experience in operations management with accounting responsibilities
  • Strong leadership and team management skills.
  • Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and MS Office Suite.
  • Excellent organizational, analytical, and communication skills.

It will also be favorable if you are knowledgeable in:

  • Experience in retail, call center, or multi-unit operations.
  • Strong problem-solving and decision-making abilities.
  • Ability to manage multiple priorities and meet deadlines under pressure.

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

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