PROVISIONING ANALYST
Make your next big career move by applying as KMC Solutions' next PROVISIONING ANALYST
The Provisioning Analyst provides customer support as part of the Revenue Operations team, including the day-to-day management of customer order provisioning. Ideal candidates are analytical, process oriented, energetic, enjoy working in a high growth, data and operationally driven environment.
On top of your salary, here are the exciting benefits you can look forward to:
Ideal candidates are analytical, process oriented, energetic, enjoy working in a high growth, data and operationally driven environment.
The main responsibilities of a PROVISIONING ANALYST include:
- Day-to-day administration of license provisioning and de-provisioning, ensuring strict alignment with contract terms, end-user license agreements (EULAs), and security mandates.
- Ensure complete and timely processing of provisioning cases, with meticulous documentation of the license chain of custody for audit purposes.
- Provide rapid, first-line support for sales, authorized partners, and customer agencies on complex provisioning and authorization issues.
- Partner with Order Management and the Legal/Compliance teams to resolve customer contract issues.
- Run regular and targeted audit reports to ensure accuracy of provisioning records against sales orders and licensing agreements.
- Act as a compliance conscience, proactively identifying, resolving, and flagging provisioning exceptions that could jeopardize reporting, security posture, or usage compliance.
- Ensure strict compliance with company guidelines, policies, and procedures, with a specific focus on security, data handling, and licensing regulations.
To apply, you must be an expert on the following requirements:
- Bachelor’s degree preferred or commensurate job experience.
- Minimum 2+ years of relevant experience, preferably with contracting, Public Sector technology, or regulated industry space.
- Customer service oriented, with the ability to effectively communicate complex technical and licensing information to agency stakeholders.
- Solid understanding of provisioning and software licensing models, including upstream/downstream activity.
- Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.
- Meticulous and detail-oriented, with an obsession for maintaining audit-ready records in a highly regulated environment.
- Must be able to handle multiple tasks and meet high-stakes deadlines.
- Must have the ability to work independently with minimal supervision.
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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