RAPID RESPONSE TEAM (RRT)
Make your next big career move by applying as KMC Solutions' next RAPID RESPONSE TEAM (RRT)
The Rapid Response Team (RRT) plays a critical role in supporting the North America Small Business organization by responding quickly to time-sensitive leads like Marketing Purchased Leads and Abandoned Cart Leads. This role is designed to drive speed, coverage, and conversion by ensuring high-quality engagement at key moments in the sales cycle.
On top of your salary, here are the exciting benefits you can look forward to:
- Work from the comfort of your own home
- Comprehensive healthcare benefit for you and your dependents
- Mental wellbeing programs for you and your dependents
- Competitive time off and vacation policy
- Thriving workplace culture centered on caring, diversity, and inclusion
The main responsibilities of a RAPID RESPONSE TEAM (RRT) include:
- Respond and reach out to Marketing Purchased Leads and Abandoned Cart Leads with urgency and intent.
- Qualify prospects and identify customer needs through effective discovery conversations
- Engage customers via phone, email, and virtual meetings to drive next steps
- Partner closely with Sales Managers, Account Executives to support deal progression
- Maintain strong follow-up discipline to maximize lead conversion and pipeline creation
- Meet or exceed productivity and quality benchmarks related to outreach and engagement
- Serve as a reliable coverage layer during peak volume periods, absences, or staffing gaps
To apply, you must be an expert on the following requirements:
- At least 4 years of experience in an SDR, BDR, or similar lead generation role
- Strong experience handling inbound leads and fast-moving opportunities
- Familiarity with UCaaS or experience selling within a UCaaS environment is a strong advantage
- Excellent verbal and written communication skills
- Strong discovery, qualification, and objection-handling skills
- Highly organized, responsive, and comfortable working in a fast-paced environment
- Ability to think quickly and prioritize under pressure
- Strong collaboration skills across cross-functional teams
- Customer-first mindset with a focus on speed and quality
- Comfortable supporting multiple motions and segments as needed
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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