❖ Inventory Accuracy & Control • Conduct routine audits of inventory records to verify accuracy and compliance with company policies. • Perform scheduled and spot-check physical inventory counts across departments and store locations. • Reconcile physical inventory with POS sales data and investigate discrepancies or irregularities. • Manage and validate third-party physical inventory counts to ensure accuracy and completeness. • Monitor inventory levels and recommend adjustments to prevent stockouts, overstocking, and shrinkage. • Maintain and improve inventory management processes, documentation, and record keeping standards.

❖ Retail Operations & Cash Handling Audits • Audit daily store paperwork to ensure accurate data entry and proper store closing procedures. • Review safe drop practices, verify deposit accuracy, and identify mishandling or incorrect bank credits. • Audit coin order processes to ensure proper authorization, delivery, and system entry. • Investigate cash shortages, cash overage patterns, and potential theft or system errors. • Monitor cash-on-hand controls and ensure compliance with cash handling procedures. 

❖ POS, Payment, and Financial Transaction Audits • Audit EBT transactions, reconcile funding, and resolve discrepancies or potential fraud. • Review credit card transactions, reconciliation, chargeback documentation, and fraud prevention practices. • Ensure timely submission of required documents for chargeback disputes and UCL (Universal Chargeback Liability). • Verify transactional consistency between PDI, POS, and external systems (Chevron, CardPointe, etc.)

❖ Specialty Category Audits • Review repair orders (ROs) and garage transactions to ensure proper processing, closure, and reconciliation. • Audit fee-based operations (e.g., ACH, fee entries, scratcher sales) for accuracy and compliance. • Investigate car wash operations for theft risks, system malfunctions, or unauthorized free washes. • Audit scratcher vending machines and inventory for discrepancies, system defects, or misuse. • Audit propane sales and physical inventory for shortages, leaks, or potential theft.

❖ Compliance, Training & Collaboration • Provide training and guidance to store and operations staff on proper inventory, cash handling, and compliance practices. • Partner with Operations, Pricebook, Finance, and Accounting to ensure coordinated audit efforts and process consistency. • Support process improvements by sharing audit findings and recommending corrective actions. ❖ Reporting & Analysis • Prepare detailed audit reports highlighting discrepancies, risks, and trends. • Present findings and insights to management and recommend solutions to reduce losses and improve controls. • Track recurring issues and ensure follow-up on corrective actions.