Talkdesk is a modern, cloud-native contact center platform-also known as Contact Center as a Service (CCaaS) —that empowers businesses to deliver seamless customer experiences across multiple channels using Al-driven tools and automation.

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Organize, facilitate, and set agendas for the weekly sales enablement calls.
• Capture action items, follow up on previous discussions, and ensure alignment across the sales enablement and sales teams.
• Track and report attendance.
• Maintain the enablement calendar, keeping it updated with training sessions, key sales initiatives, content refreshes, and other critical enablement activities.
• Coordinate scheduling across departments to avoid conflicts and optimize participation.
• Manage logistics for in-person onboarding sessions, coordinating with HR and training facilitators to ensure a smooth, efficient experience for new hires.
• Assist in planning and executing in-person and virtual enablement events, including enablement quarterly business reviews, sales kick-offs, regional training sessions, and skill-building workshops.
• Coordinate with facilitators, manage attendee lists, and handle all logistics related to these events.
• Act as a central communication point, keeping sales teams updated on upcoming enablement activities, content releases, and program updates.
• Manage internal newsletters, emails, or other communication channels that support information flow and alignment.
• Report on the enablement team's metrics, providing insights to inform stakeholders on performance.
• Document and maintain enablement processes, create standard operating procedures (SOPs), and support continuous improvement by identifying process inefficiencies.
• Track the renewals and needs of enablement tools and technologies, ensuring that all necessary resources are up-to-date and aligned with business goals.
• Collaborate with internal teams and procurement to assess tool effectiveness and identify potential enhancements or replacements.
• Maintain organized and accessible content in Google Drive and Highspot.
• Regularly audit and update content to keep it current, relevant, and aligned with the latest messaging and product information.
• Oversee the technical administration of the Highspot platform, including user management, permissions, and content organization.
• Partner with the marketing creative team to ensure content reflects the latest branding and currently produced content is being leveraged so there is no duplication of work.
• Track and analyze content usage, effectiveness, and engagement metrics to determine what’s working and what needs improvement.
•  Use data-driven insights to refine content strategies and improve content effectiveness.

Education & Experience:

• Bachelor’s degree in Business, Communications, or related field
• 1–3 years of experience in sales enablement, marketing operations, project coordination, or a similar support function
• Prior experience in a fast-paced, cross-functional team environment preferred

Skills & Competencies:

• Highly organized with the ability to manage calendars, logistics, and multiple workstreams simultaneously
• Strong written and verbal communication skills for coordinating across departments
• Detail-oriented with a proactive approach to problem-solving and process improvement
• Ability to document and maintain processes, templates, and enablement materials
• Collaborative team player who can adapt quickly and support changing priorities

Tools/Systems:

• Familiarity with enablement tools such as Highspot, WorkRamp, or LMS platforms is a plus
• Experience with productivity and collaboration tools (e.g., Google Workspace, Slack, Asana, Confluence)
• Basic understanding of Salesforce or CRM workflows is a plus

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
• Photocopy of 2 valid IDs – front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!