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SALES OPERATIONS MANAGER

XTN-1562867

City
Makati City, PHILIPPINES
Schedule
Office Location
V. CORPORATE CENTRE

Make your next big career move by applying as KMC Solutions' next SALES OPERATIONS MANAGER

The SANS Institute – Who are we and what do we do?

Founded in 1989, SANS was established to strengthen information security capability and support long-term cyber resilience. SANS advances this mission by delivering high-quality training, industry-recognised certifications, scholarship programmes, cyber ranges, and applied resources that help build skilled and sustainable national cybersecurity workforces. Supported by leading research and global cybersecurity experts, SANS enables governments and organisations to develop practical, actionable capabilities to prevent, detect, and respond to cyber incidents.  

SANS is globally recognised as the world’s most trusted and largest provider of information security training and certification. This reputation reflects the relevance, quality, and practical impact of SANS training. SANS delivers intensive, hands-on programmes that help organisations build real-world capability to detect, respond to, and defend against actively exploited cyber threats.  

 

Job Purpose 

The SANS Institute is seeking a Sales Operations Manager (APAC-Latam) to serve as the trusted owner of our sales performance data and analytics across the Asia Pacific and Latin America Region 

You will be responsible for ensuring forecast accuracy, sales process discipline, and Salesforce hygiene, enabling country leaders to sell effectively while giving regional leadership confidence in numbers and execution. 

On top of your salary, here are the exciting benefits you can look forward to:

  

  • Health Insurance/HMO 
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a SALES OPERATIONS MANAGER include:

  • Revenue Forecasting & Performance Management 

    • Consolidate revenue forecasts across APAC-Latam (Australia, India, Japan, Singapore/SE Asia/North Asia and Latam) 
    • Enforce a consistent forecasting methodology (stages, probabilities, definitions) 
    • Produce weekly, monthly, and quarterly forecasts with: 
    • Commit vs upside 
    • Risk assessment 
    • Variance analysis vs targets 
    • Challenge assumptions and flag forecast risk early to regional leadership 

    Salesforce Discipline & Sales Process 

    • Define and enforce: 
    • Data quality 
    • Pipeline stage definitions 
    • Mandatory fields and close-date hygiene 
    • Deal aging and stagnation rules 
    • Partner attribution and deal ownership 

     

    • Act as the bridge between sales teams and Salesforce administration on structure, usability and configuration  

    Target Tracking & Insights 

    • Track achievement against: 
    • Country targets 
    • Individual and team targets 
    • Product / course / delivery-type mix (where applicable) 
    • Build clear, simple dashboards and performance packs for: 
    • Regional leadership 
    • Country Directors 
    • Identify trends, bottlenecks, and conversion issues across the funnel 

    Sales Cadence & Governance 

    • Support the mechanics of: 
    • Weekly forecast calls 
    • Monthly performance reviews 
    • Quarterly planning inputs 
    • Ensure reviews are data-driven, consistent, and decision-oriented 
    • Reduce reliance on side spreadsheets and offline reporting 

     

    Sales Onboarding & Enablement Support 

     

    • Coordinate with HR and track onboarding milestones (System access, Salesforce training, certifications) and pro-actively identify and support the resolution of gaps before they slow sales ramp up  
    • Work with Global Sales Ops to maintain and continuously update APAC sales onboarding checklists and documentation to reflect current tools, processes, and ways of working 

     

    Payroll & Compensation Liaison (KMC) 

     

    • Act as the primary point of contact with the KMC payroll team for monthly payroll processing  
    • Validate and submit accurate commission, incentive, and variable comp data in line with payroll deadlines 
    •  

To apply, you must be an expert on the following requirements:

  

  • Experience & Qualifications 

    • 5 - 7 years of experience in Sales Operations, Revenue Operations, or a related business operations role supporting sales teams 
    • Advanced proficiency in Excel, including complex formulas, data validation, pivot tables, and reconciling large data sets 
    • Excellent analytical aptitude, fluent in reporting and BI tools like Tableau 
    • Experience with quota setting and sales compensation program design 
    • Exceptional attention to detail, with a track record of delivering accurate, reliable operational outputs, with comfort handling sensitive, confidential employee and compensation data 
    • Ability to build clear, professional presentations and summaries for senior leadership, translating operational data into actionable insights 
    • Experience working with international teams, ideally

It will also be favorable if you are knowledgeable in:

Why work for us? 

  • Work with one of the most reputable companies in the Cyber Security Industry – Be part of a company known for its expertise and reputation in the industry. 
  • Work From Home & Flexible Work Options – (After regularization) Enjoy the convenience of working from home with flexible hours to support work-life balance. 
  • Health Coverage & Wellbeing Support – Receive healthcare coverage along with access to an Employee Assistance Program (EAP) for confidential support if needed.  
  • Opportunities for International Travel – Depending on your role and projects, travel globally for work and networking experiences. 
  • Continuous Learning & Growth – The opportunity to receive annual SANS training for yourself. 

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

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