SALES SUPPORT ANALYST
Make your next big career move by applying as KMC Solutions' next SALES SUPPORT ANALYST
We’re looking for a collaborative go-getter who gets excited about winning and helping others succeed!
You will join our small, yet dynamic, international Revenue Operations team within the Sales organization. In this role, you'll have the unique opportunity to lay the foundation for the future success of the team. Our Revenue Operations team collaborates closely with Sales, Revenue Accounting, Salesforce team, and Legal partners to assist our Sales team to drive deals that benefit both our client and our customers.
We are the experts on internal processes and requirements, providing valuable advice to the sales team on their deals from both process and technology angles. It is our duty to communicate effectively and educate our partners on these processes as well as the specific deals we handle. We are passionate about continuous process improvement to support our clients in their journey of growth, scalability, and success.
On top of your salary, here are the exciting benefits you can look forward to:
- 2k internet allowance
- 5k medical/optical allowance
The main responsibilities of a SALES SUPPORT ANALYST include:
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Enable and support Sales teams on CPQ workflows and quote generation
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Work with business users, test users, and Technology delivery team members on resolving issues
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Educate the Sales team about our existing Sales processes and reinforce existing Enablement
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Build strong relationships with our partner teams. You will be their trusted partner in identifying where their help is needed in a deal
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Generate and adjust order forms in complex deals
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Provide Tier 1 troubleshooting and administrative support in the Salesforce environment
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Optimize Salesforce while working with the business systems team to identify architectural improvements, especially focused on the Quoting and Order Management process
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Introduce elegant, simple (yet powerful) processes that make everyone’s life a little bit easier
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Document current state processes and find opportunities for improvement
To apply, you must be an expert on the following requirements:
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Bachelor’s degree in Accounting or Finance
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3 years minimum; 5+years preferred of high volume B2B collections experience in public software or SaaS company preferred
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Strong competence with Salesforce CPQ and GoogleSheets
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Working knowledge of Netsuite and Zuora a plus
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Ability to collaborate with cross-functional teams to meet deadlines and common goals
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Ability to summarize issues in a clear and concise manner
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Proven verbal and written communication skills with all levels of internal and external customers
It will also be favorable if you are knowledgeable in:
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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