SALES SUPPORT SPECIALIST

XTN-AD31108

City
NA, Philippines
Schedule
Night Shift
SITE
OFFSITE

Make your next big career move by applying as KMC Solutions’ next SALES SUPPORT SPECIALIST

 

Clean Energy Associates (CEA), established in 2008, is a clean energy advisory firm with offices in Denver, USA, and Shanghai, China. As a North American-owned provider specializing in solar PV, green hydrogen, and battery storage services, CEA has earned a reputation as a reliable partner throughout the entire value chain.

On top of your salary, here are the exciting benefits you can look forward to:

  • Health Insurance/HMO
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a SALES SUPPORT SPECIALIST include:

Acknowledgment of Business Development requests at proposals@cea3.com,

  • Ensure Project Intake Form (PIF) is properly filled out by Business Development.

Create ID # in the Proposal ID tracker for all proposals and fill out all necessary fields in the tracker in a daily basis.

  • Manage the execution (approval/signature) of client contracts/agreements on behalf of CEA.
  • Collaborate with client’s legal team for the review and approval of NDAs/MSAs.

Record and maintain client contract documentation such as NDAs, Master Service Agreements, Work Orders, etc.,

  • Track the expiration date of important commercial documents.

Coordinate and lead hand-off meetings with the execution team for each project/deal.

  • Fill out the Execution Project Intake Form with the scope of work, billing terms, and other important information.
  • Support Business Development to ensure that the CRM database (Hubspot) is reviewed regularly and that new information and notifications are updated in CRM (accounts, create deals, etc.)
  • Create project code in the ERP system (Deltek) with an emphasis on billing terms and budget features.
  • Understand project profitability estimation.
  • Collaborate with the Project Management team to resolve billing terms and invoicing discrepancies.
  • Trigger deposit invoices, manage invoice follow-ups, and collaborate with finance as needed.
  • Coordinate with finance regarding invoice follow-ups – manage AR follow ups with clients to resolve invoice’s errors to ensure payment is received on time.
  • Create an archive of project/company references to be used on RFP (bid) responses.
  • Manage the Vendor Registration process and Certificate of Insurance for new customers, as applicable.
  • Create and Maintain High-Value Customer PPTs for Business Development.
  • Manage 3rd Party Lab Work paperwork for required projects, as applicable.
  • As competency and familiarity with CEA’s business grow, take over routine email correspondence (meeting coordination, thank you notes, sending out proposals and marketing material, etc.), as appropriate and directed by Business Development.
  • As requested, produce reports and presentations for client or internal meetings.
  • Manage the onboarding and training support for new team members.
  • Work collaboratively as a commercial team member to meet sales goals, achieve operational excellence as a Commercial Team, and grow the business. 
  • Manage Support routine and ad-hoc Business Development activities, research, and administrative tasks, as requested.
  • Develop a foundational knowledge of CEA’s services – why, when for who – to enhance the support offered to the Business Development team member.
  • Handle client complaints to improve client’s experience with CEA when applicable.
  • Follow up on project execution to ensure projects meet “special” deadlines to create upselling opportunities with client.
  • Collaborate with execution to understand what went well at project completion to support Business Development activities. 

To apply, you must be an expert on the following requirements:

  • 3–5+ years of Sales Support Administration, Inside Sales or similar role experience, or Bachelor’s Degree in business administration/communications.
  • 2+ years of direct renewable energy industry, Photovoltaic, and/or Energy Storage experience preferred.
  • “Can do”/“Get it done” attitude
  • Must be self-motivated with an ability to balance multiple projects under tight deadlines
  • Demonstrate a high level of proficiency in the use of the English language with strong communications skills – in oral and written forms (email, PPT, MS Word, Excel) and verbal (phone)
  • Possess good problem solving, organizational skills, and exceptional attention to detail
  • Strong interpersonal skills and experience in working with interdisciplinary teams of colleagues and external parties
  • Skilled in multitasking and concurrently managing multiple projects
  • Experience booking travel
  • Experience creating professional-client deliverables
  • Ability to work in a fast-paced start-up environment
  • Result-oriented, reliable, and proactive work ethic
  • Knowledge of CRM software, specifically Hubspot and/or Deltek is a plus.

It will also be favorable if you are knowledgeable in:

 

 

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

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RECRUITMENT PROCESS

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