As a Senior Accounts Receivable Analyst, you’ll play a pivotal role in driving the smooth operation of our Accounts Receivable process. You will be responsible for managing the collection of outstanding accounts receivable, addressing customer billing concerns, and minimizing delinquency. This position requires a proactive approach to credit management and an ability to collaborate effectively with various departments.

We're looking for an individual who thrives in a fast-paced environment, is highly organized, and can manage multiple tasks with precision. Your role will be instrumental in optimizing our collections procedures, ensuring they align with company’s growth ambitions. A positive attitude, strong problem-solving skills, and a commitment to continuous improvement are key attributes we value.

As a Senior Accounts Receivable Analyst, you’ll report to the Accounts Receivable Supervisor and contribute significantly to our dynamic and rapidly expanding team.

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Analyze collection practices and recommend process improvements.
• Collaborate with Sales and other cross-functional teams, as well as external customers, to resolve past-due and disputed accounts.
• Maintain accurate and detailed documentation of collection activities.
• Meet or exceed assigned KPIs and performance metrics.
• Assist the Cash Application team by securing remittance details to ensure timely, accurate payment application.
• Conduct outbound collections professionally, prioritizing customer service and adhering to company policy.
• Prepare weekly reports on delinquent and high-risk accounts and recommend resolution strategies.
• Identify and propose improvements to processes, including automation opportunities, in collaboration with internal teams.
• Participate in system upgrades or enhancements to streamline AR workflows.
• Support ad hoc accounting projects and provide backup for team members as needed.

• 5+ years of experience in Accounts Receivable or Collections, preferably in a SaaS or high-growth tech environment.
• Proficient with tools such as Tesorio, Zendesk, Salesforce, NetSuite (or other ERP systems), Stripe, and Bill.com.
• Strong interpersonal, problem-solving, and time management skills.
• Excellent written and verbal communication skills in English, with a customer-centric approach.
• Ability to thrive in a high-volume, fast-paced environment.
• Comfortable adapting to evolving processes and organizational changes.
• Detail-oriented with strong multitasking and prioritization abilities.
• Willingness and ability to work U.S. core business hours.
• Positive attitude, high energy, and a collaborative mindset.

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
• Photocopy of 2 valid IDs – front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!