Required Experience & Skills:

2+ years of proven sales success in SaaS, UCaaS, or technology sales with consistent quota attainment
Track record of pipeline discipline: You know how to build, manage, and convert pipeline into revenue
Business fluency in English (written and verbal)
CRM proficiency: Salesforce experience strongly preferred
BA/BS degree or equivalent practical experience

Critical Behaviors & Attitudes:

Pipeline Ownership:

- You don't wait for leads—you create your own pipeline through daily prospecting
- You maintain 3X pipeline coverage because you understand it's the leading indicator of success
- You treat your CRM as your single source of truth and update it religiously

Forecast Integrity:

- You qualify deals rigorously and only commit to what you can close
- You communicate risks early and proactively, not at the last minute
- You take personal accountability for your forecast accuracy

Proactive & Self-Directed:

- You identify problems and solve them before being asked
- You don't need micromanagement—you manage your time like a business owner
- You follow up relentlessly until you get a clear yes or no

Coachable & Growth-Minded:

- You actively seek feedback and implement it immediately
- You study top performers and replicate what works
- You see objections as opportunities to learn, not reasons to give up

Data-Driven Decision Making:

- You track your activity metrics and know what drives your results
- You analyze win/loss patterns to continuously improve
- You use data to prioritize your time on high-value activities

Customer-Centric:

- You listen more than you talk and ask great discovery questions
- You build genuine relationships, not transactional interactions
- You follow through on commitments and respond within 24 hours

Resilient & Competitive:

- You bounce back quickly from losses and stay focused on the next opportunity
- You're motivated by targets and thrive in a performance-driven culture
- You compete with yourself to beat last month's numbers

Preferred Qualifications

Experience selling to small businesses (1-100 employees) in Thailand or SEA markets
Understanding of AI trends and applications in business communications
Demonstrated thought leadership (webinars, content creation, speaking engagements)
Proven ability to manage complex sales cycles with multiple stakeholders
Experience with outbound prospecting tools (LinkedIn Sales Navigator, outreach platforms)
Track record of building pipeline from scratch in new or underpenetrated markets

SMALL BUSINESS ACCOUNT EXECUTIVE