SOC TECHNICIAN
Make your next big career move by applying as KMC Solutions' next SOC TECHNICIAN
The SOC Technician supports the enterprise-wide dispenser security program by monitoring systems, responding to security alerts, and coordinating maintenance activities. This entry-level role is ideal for candidates with a foundational understanding of IT or physical security systems and a desire to grow in a fast-paced, technology-driven environment. Technicians will work within a centralized Security Operations Center (SOC), ensuring timely and effective responses to incidents across retail fuel locations.
On top of your salary, here are the exciting benefits you can look forward to:
.• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves
The main responsibilities of a SOC TECHNICIAN include:
Key Responsibilities:
· Security Monitoring & Response:
- Monitor dispenser security systems for alerts, alarms, and system health.
- Respond to security incidents including unauthorized access, tampering, or system faults.
- Remotely arm/disarm systems as needed based on protocols.
· System Troubleshooting:
- Perform basic diagnostics on access control and surveillance systems.
- Identify connectivity or hardware issues and escalate when necessary.
· Vendor Dispatch & Coordination:
- Initiate service requests and dispatch external vendors for on-site maintenance.
- Collaborate with internal dispatch teams and document service outcomes.
· Documentation & Reporting:
- Maintain detailed logs of incidents, system changes, and vendor interactions.
- Support reporting efforts with summaries and trend data.
To apply, you must be an expert on the following requirements:
Qualifications:
- · Entry-level candidates welcome; experience in SOC, IT support, or physical security preferred.
- · Basic understanding of access control, video surveillance, or alarm systems.
- · Familiarity with troubleshooting networked devices (IP cameras, access panels).
- · Strong communication and organizational skills.
- · Ability to work in a structured, alert-driven environment.
It will also be favorable if you are knowledgeable in:
Preferred Experience:
- · Exposure to platforms such as DMP Entré, Insight360, Motorola access control, or similar.
- · IT certifications (e.g., CompTIA A+, Network+) or similar security-related training.
- · Experience in retail, fuel, or critical infrastructure environments is a plus.
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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