SOCIAL MEDIA STRATEGIST
Make your next big career move by applying as KMC Solutions' next SOCIAL MEDIA STRATEGIST
Make your next big career move by applying as KMC Solutions’ next Digital Media Strategist!
SOCi, the marketing platform for multi-location brands, is seeking a versatile Digital Media Strategist responsible for developing and maintaining multi-channel content strategies that align with client business objectives in order to deliver high-value results. Responsibilities include exceptional content writing, editing and design acumen, understanding and staying up-to-date on current social media trends, executing paid boost campaigns, and participating in customer-facing meetings.
In addition to possessing excellent research, content, and design skills, the ideal candidate has a minimum of 3 years of demonstrated experience developing and executing social media strategies, ideally in an agency environment or for an established brand.
WHO WE ARE
SOCi is one of the fastest-growing technology companies in the United States, ranking in the top tier of Inc 5000’s Fastest Growing Companies in America list for the last several years consistently. The builder of an award-winning enterprise SaaS marketing platform, and one of Forbes’ Best Startup Employers, SOCi boasts hundreds of the world’s largest brands as its customers. At SOCi, nothing is more important to us than the customers we serve every day. The SOCi platform specifically solves complicated marketing and workflow problems for national and global multi-location brands that want to scale and optimize their digital presence. View more on our Awards & Accolades here!
On top of your salary, here are the exciting benefits you can look forward to:
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
The main responsibilities of a SOCIAL MEDIA STRATEGIST include:
- Curating strong captions and designing graphics for multiple social media platforms, such as Facebook, Instagram, LinkedIn, Twitter and Google My Business pages.
- Utilizing critical thinking to execute on different levels of content strategy that include paid boost campaigns in order to accomplish identified KPIs by the customer.
- Effectively completing monthly tasks, such as content creation, customer requests and boost campaigns, for each assigned account on time with little to no supervision.
- Monitoring social media trends, network algorithms, and strategic best practices to stay ahead of the curve, and proactively identify opportunities for growth with the help of the Senior Content Strategists or Managers.
- Creating reports to show customers on the success of social media campaigns utilizing the current data-driven strategies established for key metrics, boosting objectives and their core audiences.
- Utilizing data analytics to track and assess the efficacy of our social media initiatives based on the client’s business objectives and their core audiences
- Monitoring and responding to customer inquiries and comments in a timely and professional manner through email or as instructed by the CSMs.
- Participating in weekly or biweekly content strategy sessions, and analyzing creative briefs for our clients and CSM team.
- Collaborating with the CSMs to deliver monthly and/or quarterly content strategy updates and having strong presentation skills to communicate those strategies in meetings with customers.
- Being a strong team member by assisting with training and mentoring new team members to ensure best practices are followed during the onboarding process via one-on-one training meetings.
To apply, you must be an expert on the following requirements:
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Strong customer service experience with a minimum of three to five years of customer-facing interaction required.
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Excellent English writing skills are required - including strong spelling, grammar, and punctuation skills, along with an exceptional attention to detail.
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The ability to work independently after completing our extensive employee onboarding process is required.
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Must possess the ability to think critically and exercise strong judgment on proposed courses of action to ensure customer deliverables are met.
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Strong time management and organization - having the ability to work in a fast-paced environment and maintain focus and execution in a productive, consistent manner.
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Must possess in-depth, applicable knowledge of social media platforms (Facebook, Twitter, Google, Instagram, LinkedIn, etc.) as well as industry trends.
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A proven track record of developing social content strategies across multiple platforms including Facebook, Instagram, Twitter, and Google, with a minimum of 3 years of experience, is preferred.
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Excellent storytelling, presenting, and communication skills internally and externally, customer-facing experience is required.
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Familiarity with and Canva and Zoom is preferred.
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Familiarity with ClickUp is a plus.
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A university degree in communications, English, marketing, business, journalism, public relations, or a related field is required.
It will also be favorable if you are knowledgeable in:
As previously mentioned
The successful candidate must submit the following pre-employment requirements
- Scanned copy of valid NBI Clearance
- Accomplished Medical or PEME Slip (covered by KMC)
- 2x2 & Half body picture with white background
- Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
- Photocopy of 2 valid IDs – front & back (government-issued)
- Clear copy of your Birth Certificate (PSA or NSO)
- Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team
Click here to view the complete list of KMC’s pre-employment requirements.
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
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RECRUITMENT PROCESS
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Self-recorded Interview
Recruiter Interview
Hiring Manager Interview