The Company’s Go-To-Market (GTM) Technology Support & Operations team provides the front line and specialized Application Support to the Go-To-Market Technology stack. Our application landscape is centered on Salesforce with various integrations to other applications (Clari, LinkedIn Sales Navigator, Docusign, Outreach). We are looking for an experienced and detail-oriented Business Applications Administrator who will be supporting Salesforce and other applications integrated to Salesforce.. The ideal candidate will play a critical role in the administration of business applications used across our Go-To-Market functions, including Sales, Marketing, Customer Success, and Professional Services. This role requires expertise in managing complex business systems, supporting the front line administrators, and contributing to the success of the GTM Technology team. 

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves 

• Troubleshooting issues related to Salesforce (Sales Cloud, Service Cloud, Experience Cloud, CPQ) and integrations with Salesforce
• Ensuring optimal performance of business applications by performing day-to-day administration, troubleshooting, and resolving issues.
• Demonstrate strong analytical, problem-solving and communication skills
• Maintaining resolution within given SLA
• Ensuring all system changes made are done within BT security policies, procedures, and SOX compliance.
• Maintain documentation of new system processes and system implementations. Provide general knowledge sharing with the global GTM Support team.
• Establish a strong working relationship and pattern with Product Owners as well as other BT functions.
• Support the month-end and Quarter-end issues 

• You have at least 4+ years of information technology and/or information security experience
• Bachelor's Degree is preferred
• Expertise in Salesforce Administration
• Experience with Release Management
• Experience with working in a global environment
• Experience working with the internal and external audit teams to collect evidence for gap assessment preferred.
• Experience in an environment with SOX framework / Compliance
• Self-starter, Outstanding listener, great presenter, terrific interpersonal and communication skills 

• Scanned copy of valid NBI Clearance
• Accomplished Medical or PEME Slip (covered by KMC)
• 2x2 & Half body picture with white background
• Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
• Photocopy of 2 valid IDs – front & back (government-issued)
• Clear copy of your Birth Certificate (PSA or NSO)
• Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!