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SUPPLIER OPERATIONS SPECIALIST

XTN-C8FB849

City
Taguig City, Philippines
Schedule
Office Location
PICADILLY STAR

Make your next big career move by applying as KMC Solutions' next SUPPLIER OPERATIONS SPECIALIST

The Supplier Operations Specialist is responsible for managing all transactional supplier-related activities within Get-e’s global network. Acting as the first line of defense for supplier
communication, this role ensures efficient handling of day-to-day operational requests,
enabling Destination Managers to focus on strategic supplier development.

Based in Manila, this role is a critical part of the Supplier Operations function, designed to
centralize and streamline administrative, financial, and communication workflows across the
supplier lifecycle. 

On top of your salary, here are the exciting benefits you can look forward to:

  • Healthcare that’s got your back
    HMO coverage for you + 1 dependent, so you can focus on work (not hospital bills).
  • Extra peace of mind
    Life insurance included, because we care about you and your future.
  • Easy commute
    We’ve got you covered with a commuting allowance to make getting to work hassle-free.
  • Work from the heart of BGC
    Join us in a modern KMC office: great facilities, great vibes, and surrounded by
    everything you need.
  • Time off that actually lets you recharge
    15 vacation days + 15 sick days per year. No guilt, just balance.
  • Set up for success from day one
    You’ll get a company laptop and the tools you need to hit the ground running

The main responsibilities of a SUPPLIER OPERATIONS SPECIALIST include:

  • Act as the first point of contact for suppliers, handling incoming queries via central channels (e.g., Zendesk).
  • Manage and resolve payment, invoice, pricing, and general operational inquiries.
  • Triage requests efficiently, resolving directly or escalating to Finance or Supplier Management when needed.
  • Execute transactional tasks, including payment follow-ups, invoice checks, data updates, and system maintenance.
  • Maintain accurate records and ensure all interactions are properly logged and tracked.
  • Take operational ownership of Tier 3 (long-tail) suppliers, handling routine communication and issue resolution.
  • Identify recurring issues and contribute to process improvements and standardization.
  • Collaborate with internal teams (Supplier Management, Finance, Operations) to ensure smooth workflows and clear ownership.

To apply, you must be an expert on the following requirements:

  • Bachelor’s degree in Business Administration, Operations, or related field.
  • 2–5 years of experience in operations, support, or administrative roles (preferably in a fast-paced or international environment).
  • Strong organizational skills and attention to detail.
  • Experience handling high-volume requests or ticketing systems (e.g., Zendesk) is a plus.
  • Basic understanding of financial processes (invoicing, payments) preferred.
  • Excellent communication skills in English (written and verbal).
  • Ability to prioritize, multitask, and work efficiently under pressure. 

It will also be favorable if you are knowledgeable in:

  • Process-driven and detail-oriented
  • Strong problem-solving mindset
  • Customer/supplier-focused communication
  • Ability to work in structured, high-volume environments
  • Team player with a proactive attitude 

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

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