IT and Technology

TALENT ACQUISITION OPERATIONS

XTN-12D1909

City
Makati, Philippines
Schedule
Day Shift
HIRING
SITE
ARMSTRONG CORPORATE CENTER

Make your next big career move by applying as KMC Solutions’ next TALENT ACQUISITION OPERATIONS

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

On top of your salary, here are the exciting benefits you can look forward to:

  • Health Insurance/HMO
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a TALENT ACQUISITION OPERATIONS include:

  • Schedule candidate virtual (Zoom) interviews for the Global Recruiters team through GoodTime.io and our ATS (Greenhouse)
  • Use Jira Service Desk as our ticketing system to provide support to the Recruiters in scheduling, job and offer approvals, and to all other employees
  • Manage day-of-interview operations (point of contact for candidates to ensure virtual interview experience is frictionless)
  • Develop and implement strategies, workflows, and processes to make the talent-acquisition process seamless and scalable
  • Assist with ATS (Greenhouse) optimization and training (including documentation in our company wiki) 
  • Maintain high integrity and accuracy of ATS (Greenhouse) data and all other tools
  • Partner with Business Operations, People Team, and Talent Acquisition teams to optimize processes, workflow, and reporting
  • Provide Tier 1 support and day-to-day issue resolution to end-users of our ATS (Greenhouse)

To apply, you must be an expert on the following requirements:

  • Fully remote position
  • Bachelor’s degree or equivalent work experience 
  • 1+ years of experience in Talent Acquisition/Human Resources/Administration preferred
  • Exposure to Applicant Tracking System (ATS) Greenhouse preferred 
  • Fast-growing startup experience preferred
  • Excellent analytical/quantitative skills and the proven ability to translate analysis into actionable tasks
  • Exceptional interpersonal skills with the keen ability to develop rapport with diverse candidates
  • Ability to develop strong trusting relationships in a demanding and high-performing work environment
  • Exceptional attention to detail and a sense of urgency when dealing with urgent requests

It will also be favorable if you are knowledgeable in:

N/A

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

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