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SALES AND COMPLIANCE OFFICER

INT-5526399

City
Taguig City, Philippines
Schedule
Office Location
PICADILLY STAR

Make your next big career move by applying as KMC Solutions' next SALES AND COMPLIANCE OFFICER

Job Summary

The Sales and Compliance Officer is a hybrid role that combines revenue generation with legal and compliance oversight specifically for Virtual Offices. This position is responsible for driving sales of virtual office services, upselling clients to higher-value offerings, and ensuring all client engagements and documentation meet legal and regulatory standards. The Coordinator serves as a key liaison between clients, sales teams, and the Legal Department, contributing to both business growth and operational integrity.

 

OKR

Financial

Objective: Drive sustainable revenue growth from the Virtual Office product.

  • KR1: Achieve 36.4M of annual revenue targets for Virtual Offices.
  • KR2: Secure at least 3 closed upsell per quarter (e.g., VO, CASA, or pro-working) from meeting room clients
  • KR3: Grow VO client base by at least 15% quarter-over-quarter through new sign-ups and renewals.

. Customer

Objective: Deliver excellent client experience and strengthen VO client engagement.

  • KR1: Maintain a VO client satisfaction score of 8.5/10 or higher (through surveys or feedback forms).
  • KR2: Respond to 100% of VO client concerns within SLA of 24 hours.
  • KR3: Launch at least 1 VO-focused engagement initiative per half year.

. Process & Tech

Objective: Enhance operational efficiency and leverage technology to streamline engagement and revenue processes.

  • KR1: Achieve_20% of all bookings processed through the hub booking platform by Dec 2025.
  • KR2: Implement at least 1 automation or process improvements that reduce administrative workload per quarter.
  • KR3: Ensure 100% CRM accuracy for virtual office through monthly audits.

 

 

On top of your salary, here are the exciting benefits you can look forward to:

  • You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
  • Making sound decision-making and flexibility to ensure team dynamics and productivity.
  • Hybrid work setup
  • Competitive salary and benefits
  • HMO + free dependent
  • Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a SALES AND COMPLIANCE OFFICER include:

Key Responsibilities

1. Sales & Revenue Generation

  • Sales Strategy: Develop and execute sales strategies to attract new clients and grow virtual office revenue.
  • Lead Management: Qualify, nurture, and convert leads through the sales funnel, ensuring timely follow-ups and deal closures.
  • Upselling & Cross-Selling: Identify opportunities to upgrade clients to other core businesses such as Serviced Office, Managed Services and EOR.
  • Revenue Targets: Consistently meet or exceed monthly and quarterly sales goals.

2. Legal Documentation & Compliance

  • Contract Oversight: Draft, review, and manage service agreements, ensuring accuracy and legal compliance.
  • Client Verification: Conduct due diligence on client-submitted documents and business registrations.
  • Regulatory Alignment: Ensure services comply with local laws, including business registration, data privacy, and anti-fraud regulations.
  • Policy Enforcement: Monitor client adherence to service terms and escalate non-compliance issues.

3. Client Engagement & Advisory

  • Consultative Selling: Understand client needs and provide tailored solutions that align with both business goals and legal requirements.
  • Compliance Support: Guide clients through documentation requirements and ensure proper submission of legal forms.
  • Relationship Management: Build long-term relationships to encourage renewals, referrals, and upselling opportunities.

4. Administrative & Operational Support

  • CRM & Records Management: Maintain accurate client records, contracts, and compliance documentation in the CRM system.
  • Reporting: Generate regular reports on sales performance, client compliance status, and risk indicators.
  • Coordination: Work closely with Area Managers, Legal, and Operations to ensure seamless service delivery.

5. Risk Management & Process Improvement

  • Risk Identification: Flag potential legal or operational risks in client engagements or documentation.
  • Process Optimization: Recommend improvements to sales workflows, onboarding procedures, and compliance checks.
  • Training & Development: Stay updated on legal and regulatory changes and participate in internal training sessions.

To apply, you must be an expert on the following requirements:

  • Education: Bachelor’s degree in Business, Marketing, Legal Management, or a related field.

  • Experience: At least 2–3 years of experience in sales, business development, or account management, ideally in professional services, real estate, or shared workspace/outsourcing environments.

  • Industry Experience: Background in coworking, serviced office, BPO, outsourcing, or real estate solutions.

  • Legal/Compliance Exposure: Familiarity with data privacy, anti-fraud regulations, and client due diligence processes.

  • Compliance Knowledge: Basic understanding of contracts, regulatory requirements, and business registration processes.

  • Client Management: Strong consultative selling skills, with experience in building and maintaining long-term client relationships.

  • Communication: Excellent verbal and written communication skills for client interaction, contract discussions, and reporting.

  • Organization & Systems: Proficiency in CRM tools and Microsoft Office (Word, Excel, PowerPoint); strong record-keeping and reporting skills.

  • Risk Awareness: Ability to identify compliance risks and escalate issues appropriately.

  • Adaptability: Willingness to coordinate across multiple teams (Sales, Legal, Operations) and adapt to process improvements.

It will also be favorable if you are knowledgeable in:

see above

The successful candidate must submit the following pre-employment requirements

  • Scanned copy of valid NBI Clearance
  • Accomplished Medical or PEME Slip (covered by KMC)
  • 2x2 & Half body picture with white background
  • Proof of government numbers (TIN, SSS, Pag-ibig, & Philhealth)
  • Photocopy of 2 valid IDs – front & back (government-issued)
  • Clear copy of your Birth Certificate (PSA or NSO)
  • Accomplished HR Forms & Promissory Note (will be provided by KMC’s Onboarding Team

Click here to view the complete list of KMC’s pre-employment requirements.

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!

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