Make your next big career move by applying as KMC Solutions’ next Financial Systems Analyst (Coupa)!

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities we live and serve. And we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners worldwide trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

On top of your salary, here are the exciting benefits you can look forward to:

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

The main responsibilities of a Financial Systems Analyst (Coupa) include:

We are looking for a Financial System Analyst to join our IT team and provide support for our financial systems (Coupa, Netsuite, Blackline, Egencia, SureTax, Commissions tool). This individual will be responsible for supporting and extending the applications with configurations, while working with our international teams for production support and enhancement requests. The candidate should have working experience with Coupa, Blackline,SureTax, Egencia and commissions tool.The ideal candidate should be comfortable working in a globally dispersed, remote environment flexible to adjust with different time zones.

Administration and support of Coupa for Procurement, Expense Management and Coupa Pay
Support other financial applications like Blackline, Egencia, SureTax and Commissions tool
Collaborate with our international IT & Business teams for support
Work on Jira tickets for Financial system issues, bugs or enhancement requests
Troubleshoot issues and perform root cause analysis, document fixes
Communicate to stakeholders to understand support requests, requirements & testing
Participate in testing and quality assurance activities
Document processes and procedures related to financial systems
Support testing of Coupa release upgrade activities, manage support cases for different systems

To apply, you must be an expert on the following requirements:

Bachelor's degree in Computer Science or Information Systems, Accounting or related field
At least 4-5 years of experience in financial systems / Coupa administration and support
Experience with functional modules like Procurement, Payables, Expense, Travel Management, General Ledger, Fixed Assets,Tax, Commissions.
Some experience with Data migration,system integrations mapping & testing etc
Ability to work in a globally dispersed, remote environment with different time zones
Ability to support during US hours and weekends if any urgency arise
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Self-motivated and proactive with a strong sense of ownership and accountability
Strong documentation skills (ie solution/system design, process flows and technical requirements)

It will also be favorable if you are knowledgeable in:

Coupa Certification
Experience with Jira and Agile methodologies
Understanding of business processes
Familiarity with Netsuite ERP

FINANCIAL SYSTEMS ANALYST (COUPA)

FINANCIAL SYSTEMS ANALYST (COUPA)

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