HR Administration 

• Provide HR administrative support for both UK and PH teams, ensuring consistency in documentation, systems, and compliance.
• Manage HR systems including Cybsafe, BrightHR/BrightSafe, and Officevibe — maintaining data accuracy, user access, and reporting.
• Set up, progress, and close ConnectWise (CW) projects related to recruitment, onboarding, and offboarding.
• Coordinate recruitment logistics: post roles, schedule interviews, prepare offers and contracts, and liaise with third-party providers.
• Lead onboarding and offboarding processes, ensuring a positive experience and full completion of compliance tasks.
• Administer payroll and statutory benefits (SSS, PhilHealth, Pag-IBIG) in partnership with Incorp and other providers.
• Handle employee relations matters, including investigations, disciplinaries, and end-of-probation reviews, in collaboration with the Head of HR.
• Support performance management cycles — scheduling reviews, maintaining trackers, and ensuring documentation accuracy.
• Monitor updates to Philippine labour legislation and ensure HR templates and processes remain legally compliant.
• Conduct annual in-person welfare 1:1s with PH-based employees, escalating wellbeing or performance concerns appropriately.
• Maintain HR trackers (headcount, probation, contract renewals) and prepare reports as required.
• Coordinate travel and visa requirements for PH staff and UK visitors.
• Ensure confidentiality and compliance with data protection standards in all HR activity. 

Office Management 

• Manage access to the Ortigas office, including staff passes, visitor logs, and coordination for guests.
• Take responsibility for the daily operation of the office, ensuring a professional, safe, and well-organised workplace.
• Act as the Responsible Person for Health & Safety, Fire Safety, and Risk Management.
• Liaise with building management, maintenance, and security for facilities issues and compliance.
• Manage vendor and service provider relationships (supplies, utilities, cleaning, internet, etc.), ensuring contracts and renewals are tracked and maintained.
• Oversee procurement and budget control for office-related expenditure.
• Support visits from UK colleagues and coordinate local logistics.
• Ensure the office environment consistently reflects Bedroq’s values, professionalism, and attention to detail. 

Compliance & Coordination 

• Maintain accurate records to support ISO standards and audit requirements.
• Ensure HR and office policies are followed and all mandatory checks are completed.
• Conduct regular office inspections and compliance reviews, reporting findings and corrective actions.
• Identify opportunities to improve administrative efficiency, documentation quality, and employee experience.
• Support internal and external audits as the local point of contact.
• Collaborate with UK HR to align processes, reporting, and compliance activities across regions. 

Information Security Responsibilities 

• Maintaining the confidentiality, integrity and availability of Bedroq data and assets. 
• Design, communication, maintenance and continual improvement of processes and procedures appropriate to the HR team 
• Ongoing vigilance in identifying potential security breaches and escalating according to established policies and processes. 
• Ensuring any HR data (e.g. personal information relating to Bedroq staff) is protected and controlled, with access restricted to approved personnel. 
• Managing the onboarding, offboarding and role change process for members of the Bedroq team. 
• Ensure Bedroq's commitment to meeting its business and security objectives.