HR Administration

Provide HR administrative support for both UK and PH teams, ensuring consistency in documentation, systems, and compliance.
Manage HR systems including Cybsafe, BrightHR/BrightSafe, and Officevibe — maintaining data accuracy, user access, and reporting.
Set up, progress, and close ConnectWise (CW) projects related to recruitment, onboarding, and offboarding.
Coordinate recruitment logistics: post roles, schedule interviews, prepare offers and contracts, and liaise with third-party providers.
Lead onboarding and offboarding processes, ensuring a positive experience and full completion of compliance tasks.
Administer payroll and statutory benefits (SSS, PhilHealth, Pag-IBIG) in partnership with Incorp and other providers.
Handle employee relations matters, including investigations, disciplinaries, and end-of-probation reviews, in collaboration with the Head of HR.
Support performance management cycles — scheduling reviews, maintaining trackers, and ensuring documentation accuracy.
Monitor updates to Philippine labour legislation and ensure HR templates and processes remain legally compliant.
Conduct annual in-person welfare 1:1s with PH-based employees, escalating wellbeing or performance concerns appropriately.
Maintain HR trackers (headcount, probation, contract renewals) and prepare reports as required.
Coordinate travel and visa requirements for PH staff and UK visitors.
Ensure confidentiality and compliance with data protection standards in all HR activity.

Office Management

Manage access to the Ortigas office, including staff passes, visitor logs, and coordination for guests.
Take responsibility for the daily operation of the office, ensuring a professional, safe, and well-organised workplace.
Act as the Responsible Person for Health & Safety, Fire Safety, and Risk Management.
Liaise with building management, maintenance, and security for facilities issues and compliance.
Manage vendor and service provider relationships (supplies, utilities, cleaning, internet, etc.), ensuring contracts and renewals are tracked and maintained.
Oversee procurement and budget control for office-related expenditure.
Support visits from UK colleagues and coordinate local logistics.
Ensure the office environment consistently reflects Bedroq’s values, professionalism, and attention to detail.

Compliance & Coordination

Maintain accurate records to support ISO standards and audit requirements.
Ensure HR and office policies are followed and all mandatory checks are completed.
Conduct regular office inspections and compliance reviews, reporting findings and corrective actions.
Identify opportunities to improve administrative efficiency, documentation quality, and employee experience.
Support internal and external audits as the local point of contact.
Collaborate with UK HR to align processes, reporting, and compliance activities across regions.

Information Security Responsibilities

Maintaining the confidentiality, integrity and availability of Bedroq data and assets. 
Design, communication, maintenance and continual improvement of processes and procedures appropriate to the HR team 
Ongoing vigilance in identifying potential security breaches and escalating according to established policies and processes. 
Ensuring any HR data (e.g. personal information relating to Bedroq staff) is protected and controlled, with access restricted to approved personnel. 
Managing the onboarding, offboarding and role change process for members of the Bedroq team. 
Ensure Bedroq's commitment to meeting its business and security objectives.

PEOPLE AND OFFICE MANAGER